Brand Certified
Apple Los Gatos
3.7(680 reviews)
Certified by Apple Los Gatos • Feb 22, 2026
Business Details
23 N. Santa Cruz Avenue, Los Gatos, CA
95030, United States
Certified by Apple Los Gatos • Feb 22, 2026
(408) 399-3880
Certified by Apple Los Gatos • Feb 22, 2026
https://www.apple.com/retail/losgatos
Certified by Apple Los Gatos • Feb 22, 2026
About
Certified by Apple Los Gatos • Feb 22, 2026
Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by Apple Los Gatos • Feb 22, 2026
Hours
Certified by Apple Los Gatos • Feb 22, 2026
Reviews
3.7
680 reviews
5 stars
335
4 stars
113
3 stars
65
2 stars
26
1 star
141
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and rude service, with instances of staff being dismissive or unhelpful.
Appointment Issues
Numerous reviews highlighted long wait times and issues with appointments, including cancellations for being slightly late.
Mixed Experiences
While some customers praised specific employees for their helpfulness, others experienced significant frustration with staff competency and service quality.
Discrimination Concerns
Several reviews mentioned feelings of discrimination and unequal treatment based on race, leading to a negative perception of the store.
Technical Support
Some customers were satisfied with the technical support received, while others reported unresolved issues after visits.
- NONerling OrdoñezFeb 19, 20265.0Me gusta. El lugar atienden vien
- VWvivian WFeb 10, 20265.0Quick service compared to other stores
- JBJaida BaxterFeb 8, 20265.0Sean was amazing today !
- CCCFeb 8, 20264.0Not bad for an Apple Store. They fixed my phone screen briskly
- RRRajni RikhyDec 27, 20251.0I did not even want to give a single star. I had an appointment at 1:15 pm ona Saturday…. Could not find parking easily finally found one and got few minutes late. I entered Apple Store at 124 pm. And requested to be seen. I had to get my iPhone battery replaced. That’s actually a paid service close to 100$ . The manager just shunned me and said sorry 6 min overtime is not acceptable. Disappointing !!
Frequently Asked Questions About Apple Los Gatos
What products and services are available at Apple Los Gatos?
Apple Los Gatos offers a range of Apple products including iPhone, Mac, Apple Watch, and iPad. Specialists are available to answer questions and assist with setup, and technical support is provided at the Genius Bar.
What are the store hours for Apple Los Gatos?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM. Holiday hours vary, with some days closed and extended hours on others.
Is Apple Los Gatos accessible for people with disabilities?
Yes, Apple Los Gatos has a wheelchair accessible entrance.
Does Apple Los Gatos offer in-store pickup and delivery?
Yes, the store offers both in-store shopping and delivery services.
Can I get my Apple device repaired at Apple Los Gatos?
Yes, Apple Los Gatos provides service repair for Apple products including technical support at the Genius Bar.
What payment methods are accepted at Apple Los Gatos?
Apple Los Gatos accepts debit card payments and mobile NFC payments.
Is free Wi-Fi available at Apple Los Gatos?
Yes, free Wi-Fi is available for customers at the store.
Where is Apple Los Gatos located and how can I contact them?
Apple Los Gatos is located at 23 N. Santa Cruz Avenue, Los Gatos, CA 95030. You can contact them by phone at +1 408-399-3880 or email at losgatos@apple.com.
What nearby dining options can I visit before or after shopping at Apple Los Gatos?
Nearby dining options include Opa! (a Greek restaurant), Andalé (Mexican cuisine), The Pastaria & Market (Italian restaurant and bar), Amour Patisserie (bakery), and Fleur De Cocoa (coffee shop and cafe).
Are there any nearby places to enjoy art and shopping near Apple Los Gatos?
Yes, you can visit Precious Objects Gallery, Whitney Modern, and Gallery 24 for art and gifts. For shopping, options include The Butter Paddle, Butter Paddle, J.McLaughlin, and Azadeh.
What nearby leisure or nightlife spots are close to Apple Los Gatos?
Nearby leisure spots include Charley's Bar, Charley's LG, Second Story, and Lgbg, which offer bars, pubs, dance clubs, and a comedy club.
Brand Certified Facts from Apple Los Gatos
Apple Los Gatos partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website