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Brand Certified

Verizon

4.8
(433 reviews)

Business Details

(213) 388-3311
https://www.yourwirelessinc.com/locations/

About

Cell Phone StoreYour Wireless
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Los Angeles, CA location.

Details

  • DeliveryNot available
  • Cash onlyNot available
  • Curbside pickupAvailable
  • Wheelchair accessible entranceAvailable

Location

Verizon
928 S Western Ave, Los Angeles, CA
90006, United States

Hours

Reviews

4.8
433 reviews
5 stars
412
4 stars
2
3 stars
1
2 stars
1
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being kind, attentive, and patient, providing a family-like atmosphere.

Service Issues

Several reviews highlighted problems with appointment management and service reliability, including long wait times and miscommunication.

Cleanliness

A significant concern was raised about the cleanliness of the store, with reports of trash and unsanitary conditions.

Sales Practices

Some customers expressed dissatisfaction with perceived predatory sales tactics and additional fees that were not standard for Verizon.
  • A
    심형준
    5 days ago
    5.0
    직원 분중 미아씨가 도와 주셨는데 너무 친절히 도와주셔서 진심으로 감사드립니다.
  • LK
    Liubov Koskova
    Jan 26, 2026
    5.0
    They are very good guys, attentive and patient with customers, I was satisfied with the service.
  • HS
    Han Song
    Jan 24, 2026
    5.0
    Excelente atención, te hacen sentir como en familia. Me dieron in súper descuento: 5 líneas por menos de $100.¡Totalmente recomendado!”
  • YK
    Young Im Kim
    Jan 23, 2026
    5.0
    I love this Verizon because here is good tactically service
  • LL
    Linda Lee
    Jan 23, 2026
    5.0
    직원들이 넘무 친절히고 일을 참 잘합니다. 올 때마다 좀 기다리기는 하지만 일을 제대로 해서 멀리서도 이 매장에 매번 옵니다

Frequently Asked Questions About Verizon

What services does Verizon at 928 S Western Ave offer for pickup and delivery?

Verizon offers in-store and curbside pickup services at this location, but does not provide delivery services.

What are the operating hours of the Verizon store on Western Ave?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 7:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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