Verizon

4.7
490 reviews

About

Cell Phone Store

Location

Verizon
3250 W Olympic Blvd, Los Angeles, CA
90006, United States

Hours

Reviews

4.7
490 reviews
5 stars
447
4 stars
6
3 stars
6
2 stars
5
1 star
26

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences, with many praising the staff for being friendly, helpful, and attentive, while others experienced poor service, including early closures and unhelpful staff.

Pricing Issues

Several customers expressed dissatisfaction with pricing, particularly feeling overcharged for products, such as phone chargers, and noted a lack of transparency in pricing.

Customer Support

Many reviews highlighted the staff's willingness to assist with various issues, including phone transfers and plan explanations, contributing to a positive customer experience.

Staff Training

There were suggestions for improved staff training to enhance customer relations, as some reviews indicated a need for better service from certain employees.

Store Environment

The store was described as busy but maintained a positive atmosphere, with customers appreciating the teamwork and encouragement among staff.
  • SL
    Silvaldo Leung
    Oct 22, 2025
    1.0
    Bad Service, I got there 6:15 pm they said the store is closed, but was open , advertised they close 7:00, and I had very bad experience
  • AL
    Alexander Lepkowski
    Oct 6, 2025
    1.0
    Closed 30 minutes early for no reason.
  • SY
    Steve Yeom
    Sep 23, 2025
    1.0
    My elderly parents visited this store to purchase a Samsung Galaxy Z Flip3 phone charger. They were charged an outrageous $70.00. Within just 5 minutes of the purchase, I told them to return it because the price was far above fair market value. When they tried to return the unopened charger, the staff yelled at them and said a return was not allowed. This is unacceptable behavior, especially toward elderly customers. After researching online, I found that even genuine Samsung chargers are rarely more than $30.00. This feels like clear overcharging and taking advantage of older people who may not know the real price. My parents left the store humiliated and without a refund. I will be filing formal complaints with Verizon corporate, the DCBA, and the BBB.
  • GC
    Genesis Cuen
    Jul 15, 2025
    1.0
    Came here after work an hour before closing and they refused to help me
  • DS
    Diamond D. Samuels
    Jul 8, 2025
    2.0
    One person working on busy day. Bad experience. I formed I was paying for a computer error.

Frequently Asked Questions About Verizon

What are the store hours for Verizon at 3250 W Olympic Blvd, Los Angeles?

Verizon is open from 10:00 AM to 7:00 PM Monday through Saturday, and 11:00 AM to 7:00 PM on Sunday.

Does Verizon at this location offer in-store pickup service?

Yes, Verizon provides in-store pickup service at this location.