Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Los Angeles, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
239 reviews
5 stars
190
4 stars
13
3 stars
4
2 stars
4
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for their exceptional customer service, highlighting their friendliness, patience, and willingness to help.
Knowledgeable Staff
Many reviews noted the staff's expertise and ability to explain technical details clearly, making the process easier for customers.
Positive Experiences
Numerous customers reported having great experiences, often mentioning specific employees who went above and beyond to assist them.
Long Wait Times
Some customers expressed frustration with long wait times in the store, indicating that service could be slow during busy periods.
Mixed Reviews on Fees
There were complaints about unexpected fees and charges, particularly related to the store being an authorized retailer rather than a corporate store.
- EREmanuela RostovtsevOct 20, 20255.0Daniella did an incredible job helping my husband and I set up our own plan and new phones!!
- SMSmiley MuruaSep 21, 20255.0Jasmin was great and took care of us like if we were family. She is the best sales rep I have ever had the pleasure in meeting!
- PMPablo MelgarSep 9, 20255.0Best customer service I ever had in cell stores
- PCPatrice CarrereAug 31, 20255.0I was greeted when I walked in on a hot Sunday near noon. Brittany was already helping a customer and focused on assisting them. I didn’t mind waiting sensing that I would also receive the same attention and level of customer care when it was my turn. That proved to be correct! Brittany listened to my issue and gave me a perfect solution! Grateful for the air conditioning and Brittany’s excellent customer service. Very happy I walked into this location 👍🏼😃
- GCGovanny ChavezAug 21, 20255.0Joel excellent customer service
Frequently Asked Questions About Verizon
What types of wireless devices and products does Verizon offer at this location?
Verizon offers a full range of wireless devices including smartphones, tablets, wearable devices, mobile broadband, laptops, and accessories like cases, audio, and power accessories.
What are the operating hours for the Verizon store at 8726 S Sepulveda Blvd in Los Angeles?
The store is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does this Verizon store support in-store pickup for orders?
Yes, the Verizon store offers in-store pickup for customer orders.
What payment methods are accepted at the Verizon store?
The store accepts payments via American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Which brands are available for devices and accessories at this Verizon store?
They offer products from Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands including Casemate, Otterbox, PureGear, Gear4, Incipio, Mophie, JLab, and Tech21.
Is the Verizon store located near any transportation or limo services to help customers get there?
Yes, nearby transportation options include Let's Go Transportation and Bayside Executive Limo and Car Services, which can assist customers in reaching the store conveniently.
Are there any local dining options near the Verizon store where customers can eat before or after their visit?
Customers can enjoy nearby restaurants such as Kebab Bar (Persian/Mediterranean), The Flame Broiler (Korean), Tacos y Mariscos El Rojinegro (Mexican/Seafood), and bagel shops like Brooklyn Bagel LAX and The Original Brooklyn Water Bagel Co.
Are there any wellness or spa services near this Verizon location that customers might visit?
Yes, Leelavadee Day Spa is located nearby for relaxation and wellness services.
What types of services does the Verizon store provide beyond selling devices?
The store offers new lines, upgrades, new devices, accessories, and device protection services with knowledgeable staff assistance.
How can customers contact or learn more about this Verizon store online?
Customers can visit the store's website at https://victra.com/stores/ca-los-angeles-sepulveda or email them at Info@victra.com. They can also follow their Instagram handle @victrastore and Facebook page "Victra — Verizon Authorized Retailer".