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Feedback indicates a significant divide in customer service quality, with some employees praised for their helpfulness while others, particularly managers like George, received harsh criticism for rudeness and unprofessional behavior.
Store Management
Several reviews highlight issues with store management, including poor handling of customer complaints and a lack of accountability among staff.
Parking Issues
Customers frequently expressed frustration over the lack of validated parking and high costs associated with parking near the store.
Mixed Experiences
While some customers reported excellent service and support, others described their experiences as frustrating and unhelpful, indicating inconsistency in service quality.
AC
Ana Cruz
2 days ago
1.0
Maps said less busy than usual and when we got there the waiting hour was about 2 hours. Can’t rely on map.
EM
Erica McCallister
6 days ago
1.0
Rude service. Wouldn’t recommend
ME
Mukhammed Erkinov
Jan 2, 2026
5.0
Eli He helped us a lot, I'm very happy with his work
ID
Ivonne Derik
Dec 26, 2025
1.0
Manager George is very rude, not helpless at all, I hate Verizon.