Verizon

3.4
432 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Los Angeles for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
3458 Wilshire Blvd, Los Angeles, CA
90010, United States

Hours

Reviews

3.3
335 reviews
5 stars
160
4 stars
29
3 stars
23
2 stars
14
1 star
109

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant divide in customer service quality, with some employees praised for their helpfulness while others, particularly managers like George, received harsh criticism for rudeness and unprofessional behavior.

Store Management

Several reviews highlight issues with store management, including poor handling of customer complaints and a lack of accountability among staff.

Parking Issues

Customers frequently expressed frustration over the lack of validated parking and high costs associated with parking near the store.

Mixed Experiences

While some customers reported excellent service and support, others described their experiences as frustrating and unhelpful, indicating inconsistency in service quality.
  • AC
    Ana Cruz
    2 days ago
    1.0
    Maps said less busy than usual and when we got there the waiting hour was about 2 hours. Can’t rely on map.
  • EM
    Erica McCallister
    6 days ago
    1.0
    Rude service. Wouldn’t recommend
  • ME
    Mukhammed Erkinov
    Jan 2, 2026
    5.0
    Eli He helped us a lot, I'm very happy with his work
  • ID
    Ivonne Derik
    Dec 26, 2025
    1.0
    Manager George is very rude, not helpless at all, I hate Verizon.
  • PA
    Patricia Amador
    Dec 4, 2025
    5.0
    Es muy bueno.

Frequently Asked Questions About Verizon

What products and brands are available at the Verizon store in Los Angeles?

The Verizon store offers the latest 5G smartphones including new models from Apple, Samsung, Google, Motorola, Kyocera, and TCL.

What are the Verizon store's operating hours in Los Angeles?

The store is open Monday to Friday from 9 AM to 7 PM, Saturdays from 10 AM to 7 PM, and Sundays from 10 AM to 6 PM.