VCA Venture Animal Hospital knows how important your pets are to you. Your pet brings love, joy and affection into your life and we treat your pets as if they were our own. We have been Los Angeles's home for great veterinary service for 30 years by providing our community caring and compassionate staff, state-of-the-art treatments and a full complement of pet services. With an experienced veterinarian, state-of-the-art facility and a professional team of pet experts available to your pet, you can put your mind at ease about any medical treatments your pet may require. Our hospital is accredited by the American Animal Hospital Association, so pet owners can be assured we hold ourselves to the highest standard of veterinary care.
Many customers reported negative experiences with the administrative staff, citing rudeness and lack of compassion during stressful situations.
Quality of Care
While some customers praised the veterinarians for their care and professionalism, others expressed concerns about the prioritization of profits over patient care.
Communication Issues
Numerous reviews highlighted difficulties in reaching the clinic via phone, with long wait times and unreturned calls being common complaints.
Facility and Environment
The clinic is noted for its cleanliness and welcoming atmosphere, with several customers appreciating the facility's layout and amenities.
Pricing Concerns
Many customers found the prices to be high compared to other veterinary clinics, leading to frustration regarding the cost of services.
EL
Eric Lobos
Dec 11, 2025
3.0
We are in thee 21st century. If pizza hut and dominos can monitor my pizza why can't these ladies do something,so simple. Have an text alert when its your turn. This place gets packed in the morning. So I know business is good. Took a long time. Who wants to wait near others Ill pets and annoying people that are destress. Fleas also. This place needs a new way to notify patients with text alerts or intercom. Very affordable for pet vaccinations.
CB
Claudia Barrera
Nov 21, 2025
5.0
My kitty vaquita and i can only say God bless you all staff, nurses AND a very special thank you to Dr. Harrison Saling!😊🙌🐈⬛ It was a wonderful and loving experience for my dear vaquita and I, it is a very professional hospital and so is the amazing staff.✨
JM
Juliana Mazas
Oct 22, 2025
5.0
Amazing experience great staff
SA
Sidal Alkin
Oct 19, 2025
1.0
It says open and it was CLOSED
AB
A. B.
Oct 11, 2025
1.0
I’ve been a customer for over 4 years. Today was the last time I took my dogs to this clinic.
One of my dogs was feeling sick and I had no appointment, but decided to stop by and ask if they could possibly at least send my dog’s samples for testing. One of the receptionists kindly told me that there were no appointments available for today, but she would ask a doctor if they could take the samples for testing, which I understood obviously. But before we could even finish our conversation, another receptionist, came out of the office, and intruded in our exchange, as he has a few times prior to today, placed a sheet of paper with hospitals in front of me and sarcastically smiling and repeatedly told me that they are just like a “human clinic” and I cannot just walk in and ask for an appointment (hope the cameras show that I didn’t even have the time to verbalize the appointment request) and he continued on with heavy sarcasm and irony, in a complete unacceptable manner in treating a customer. I replied addressing his negative energy and his attempt to make me feel mentally incapacitated to process the information the other receptionist was so politely trying to give me. Please note, I am a mental health writer and researcher with a degree in Psychology. Fully capable of recognizing passive aggressive behaviors.
What should have been a 3 minute interaction, turned out to be the loss of a profitable customer writing a very negative review during a stressful time. When our pets get sick we do what we can to help. Asking for a walk in appointment is not a crime and customers should never be made to feel ashamed or embarrassed for it. If an employee is struggling with their self-esteem and need to exercise power over a customer, they need help and more training. This location should either give more training to their staff or try and select individuals with kinder hearts and refrain from placing passive aggressive employees interacting directly with customers who can cost their business thousands of dollars in profit losses. Do your research. It can happen to you as well. And to the employee who made the comment “he is just doing their job” let’s not normalize rudeness. I am sure the CEO of VCA’s would not condone such behaviors.
Frequently Asked Questions About VCA Venture Animal Hospital
What are the operating hours of VCA Venture Animal Hospital?
VCA Venture Animal Hospital is open Monday through Friday from 7:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and is closed on Sundays.
Where is VCA Venture Animal Hospital located?
It is located at 8750 Venice Boulevard, Los Angeles, CA 90034, USA.
What types of pets does VCA Venture Animal Hospital care for?
VCA Venture Animal Hospital provides care for cats and dogs.
Is VCA Venture Animal Hospital accredited?
Yes, it is accredited by the American Animal Hospital Association (AAHA), which ensures the highest standard of veterinary care.
What kind of veterinary services does VCA Venture Animal Hospital offer?
The hospital offers a full range of services including acupuncture, advanced care and dental services, allergy and itchy skin care, chemotherapy, diagnostics, preventive care, vaccinations, microchipping, surgery, pet boarding and grooming, among others.
What payment options are accepted at VCA Venture Animal Hospital?
They accept American Express, cash, check, Discover, MasterCard, and Visa.
Does VCA Venture Animal Hospital offer any special offers for new clients?
Yes, new clients can access a free first exam coupon through their website.
What nearby veterinarian services can I find close to VCA Venture Animal Hospital?
Nearby, you can find Century Veterinary Group and VCA Veterinarian, which offer additional veterinary and pet services.
Are there any interesting landmarks or shopping centers near VCA Venture Animal Hospital?
Yes, local landmarks and shopping centers nearby include Culver Lofts and Helms Design District, where visitors can shop or explore before or after their veterinary visit.
What local pet services are available near VCA Venture Animal Hospital?
Near the hospital, you can find pet-related services such as Animal Services Dog Training and Behavior, as well as grooming and holistic care options at VCA Veterinarian and Common Canvas.