Business Details
About
VeterinariansVeterinarian Emergency ServicesVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesVCA Animal Hospitals
VCA Animal Specialty Group is the animal hospital of choice for referring veterinarians and pet owners in Los Angeles and throughout Southern California. Our board-certified specialists, leading ER veterinarians, advanced technicians, and compassionate staff work together by applying their knowledge, experience, skills, and love of animals to the care of seriously ill and injured pets.
Our hospital is accredited by the American Animal Hospital Association (AAHA).
Location
Hours
Reviews
3.5
434 reviews
5 stars
246
4 stars
27
3 stars
8
2 stars
24
1 star
129
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness and empathy during difficult situations, particularly during end-of-life care.
High Costs
Numerous reviews highlighted concerns about exorbitant pricing for services, with some customers feeling taken advantage of financially.
Mixed Staff Experiences
While some staff members received high praise for their professionalism and care, others were criticized for rudeness and lack of empathy.
Communication Issues
Several customers reported poor communication regarding treatment plans, costs, and follow-up care, leading to frustration and dissatisfaction.
Emergency Response
The clinic is noted for its quick response in emergencies, although wait times can be long depending on the situation.
- TMTiffani MercadoDec 29, 20251.0Unfortunately, I had to euthanize my cat and it was absolutely so traumatic, at the end of my visit I went to pay at the front and Brianna J was very rude her attitude was extremely horrible especially that I just euthanized my cat, she wasn’t kind at all and the lack of compassion just blew my mind. I never usually write reviews but my encounter with just made me feel even worse. Dr. Tom was amazing and Day at the front desk was extremely kind!
- DPDeirdre PerezDec 29, 20251.0We brought our dog in during a medical crisis requesting humane euthanasia due to severe, escalating respiratory distress. Instead of compassion, we experienced delay, resistance, separation from our dog, and judgment during an already unbearable moment. It was clear the clinic only cared about making as much money as they could from my dog’s suffering before he passed. The lack of empathy and communication caused lasting trauma. I would not trust this clinic for end-of-life care.
- MPMichael PentzerDec 7, 20251.0This VCA Hospital is not a veterinary hospital where you want to take your pet. Our experience was awful. Unfortunately, what we saw and experienced was all about money and how much they could charge, not about the care of your pet. We witnessed the front desk instructing pet owners on where they could take their sick pets to a nearby vet, which would cost less than the estimate VCA provided when the owners indicated they could not afford the estimate. When the neurologists were discussing our pet's condition, they pushed to keep her another night, even though they did not know what was wrong with her, so they could “monitor” her. Once we indicated we wanted to take her home, you could see the change and disengagement from the conversation when he realized VCA was not going to make additional money from us. Soon after that, he left the room, and we never spoke to the head of neurology again. Our pet left VCA in worse condition than when we brought her in. We 100% believe they missed her condition, Cushing’s Syndrome which, if caught earlier, there are treatments for. This led us to euthanize our pet. We called VCA and had a conversation with the Specialty Department Manager, who said she would relate our concerns to her team, discuss and call me back. This callback, of course, never happened.
- GOGema ONov 21, 20255.0My boy Urson is being treated by internal medicine here. We are so grateful because we found out through their recommended testing/endoscopy that he has GI small cell lymphoma (cancer). The doctor immediately prescribed his oral chemotherapy when the biopsy results came back positive and we have been very pleased with the communication and how caring the team is. Dr. Rhonda Schulman is an expert and she takes the time to explain everything and answer all our questions. We’re very involved in his health and we appreciate the time the doctor takes to hear all our concerns regarding multivitamins and supplements in addition to his core treatment. Thank you for taking care of our boy!
- RRrgarpalaciosNov 17, 20254.0This is my 2nd time at this location. The Dr. was very professional, examined my cat, and took the time to review what may cause his discomfort. The overall estimate wasn't cheap, but at least it felt more comfortable than other hospitals. She wasn't dismissive and took the time to explain what each examination may determine. For an emergency hospital, the price was what I was hoping to be, within my budget. I've been to other hospitals that mainly care about making a profit.
Frequently Asked Questions About VCA Animal Specialty Group
What types of animals does VCA Animal Specialty Group care for?
VCA Animal Specialty Group provides specialty care for cats and dogs.
Where is VCA Animal Specialty Group located?
It is located at 4641 Colorado Blvd., Los Angeles, CA 90039, USA.
What are the regular and specialty appointment hours at VCA Animal Specialty Group?
The hospital is open 24/7, but specialty appointments are scheduled from 8:00 a.m. to 5:00 p.m. every day. Please call to schedule specialty appointments.
What types of veterinary services does VCA Animal Specialty Group provide?
Services include cardiology, chemotherapy, diagnostic imaging, critical care, emergency care, euthanasia, gastroenterology, hematology, immunotherapy, infectious diseases, internal medicine, laser surgery, laboratory services, mass removal, medications, neurology, oncology, orthopedic surgery, surgery, surgical neurology, and ultrasound.
Is VCA Animal Specialty Group accredited by any professional associations?
Yes, the hospital is accredited by the American Animal Hospital Association (AAHA) and is also associated with VCA Pet CancerCare Center.
What forms of payment does VCA Animal Specialty Group accept?
They accept American Express, cash, check, Discover, MasterCard, and Visa.
How can I contact VCA Animal Specialty Group for an appointment?
You can call their local phone number at +1 818-244-7977 or main phone at +1 747-215-8455.
What nearby veterinary services are accessible from VCA Animal Specialty Group?
Nearby is Animal Specialty Group, an emergency pet hospital and medical center, which can be helpful for urgent pet care needs.
Are there any nearby restaurants where visitors can dine before or after their visit?
Yes, Kombu Silverlake is a nearby restaurant where visitors can enjoy a meal before or after their visit.
What other services or facilities are located near VCA Animal Specialty Group that might be useful to visitors?
Nearby places include Ewing Irrigation (a hardware store), Sterling Van Lines (a storage and moving company), and several churches like Charis Mission Church, which might be of interest for community and logistical needs.