Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
5,145 reviews
5 stars
3,104
4 stars
1,095
3 stars
423
2 stars
148
1 star
375
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or unprofessional.
Product Availability
Customers expressed dissatisfaction with stock levels and product availability, noting that items were often out of stock or misrepresented.
Store Experience
The store environment received mixed reviews, with some customers appreciating cleanliness and organization, while others reported disorganization and unhelpful staff.
Returns and Warranty Issues
Many customers experienced frustration with the returns process and warranty claims, citing poor communication and unhelpful staff.
Employee Training
There is a clear need for better employee training, as several reviews highlighted a lack of product knowledge and customer service skills among staff.
- MCMatthew Cassani4 days ago1.0If you ask for help they just tell you to go to a different part of the store where more employees will just walk by and ignore you.
- SNsphi nnnx6 days ago1.0I want to report an extremely disrespectful and frustrating experience I had at the Atwater Village Best Buy. I came in simply trying to exchange a defective product I bought less than 30 days ago, and from the moment we approached the counter, both managers, Chris and Alexis, acted like they wanted to get rid of us. They were immediately rude, dismissive, and unprofessional, talking about us through their earpieces, cutting us off mid-sentence, rolling their eyes, and making no effort to help. They kept repeating “it’s past 14 days” even though this was a defective item, and instead of trying to understand the situation, they just brushed us off. Chris eventually said “I’m done,” told us to “deal with corporate,” and walked away, leaving us abandoned with the defective product and no resolution at all. Alexis continued being rude and dismissive, making the entire situation humiliating and uncomfortable. Their behavior was incredibly unprofessional and honestly embarrassing for a store of this size, and after how poorly we were treated, I feel the need to warn others to avoid dealing with these two managers. I’m asking that this be investigated seriously, that something be done about the way we were treated, and that someone finally helps me resolve this since they refused to do their jobs.
- JAJoseph AndersonNov 15, 20251.0IF THEY ACTUALLY CARE THEN POST YOUR REAL PHONE NUMBER NOT THIS CORPORATE FAKE NUMBERS phone numbers to fake corporate phone clackers to fake answers. The phone numbers are not real and won't let you speak with anyone at the store they are not mom and pop they are killing small business. They actively hate their customers.
- DPDoria PerezNov 3, 20251.0The worst place I bought your can be avoided buying there better. Two months ago, I grabbed a completely stopped phone, I asked for insurance, they told me if billing problem is covered. A few days ago, my phone broke and I just got long. First of all, if I covered it. After that I had to pay 60 per shipment but there was never any system. Until today, there were no more than 60, but there were no more than 220, because it was no longer a billing problem 🤣🤣. Anyway, my first and last experience to that place, I do not even go crazy.
- FGFlávio GuerraOct 26, 20251.0The staff here seem completely unmotivated and uninterested in working. When you pay in cash, the cashier acts like they’ve never seen a hundred-dollar bill and has to call the supervisor or the manager. I’ve been to many Best Buys, but this one really needs urgent training for its employees. There’s barely any stock, and they try to push you to buy items and pick them up at another store. I prefer the Burbank location. I won’t be coming back to this one.
Frequently Asked Questions About Best Buy
What types of products does Best Buy at 2909 Los Feliz Blvd offer?
This Best Buy offers TVs, computers, appliances, cameras, home electronics, and more, along with expert advice and Geek Squad support.
What are the store hours for Best Buy at this location?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy at Los Feliz Blvd provide in-store pickup or curbside pickup?
They offer in-store pickup, but curbside pickup is not available at this location.
Is there wheelchair accessibility available at this Best Buy?
Yes, this Best Buy location has a wheelchair accessible entrance.
Can customers get electronics repaired or serviced at this Best Buy?
Yes, service and repair are available through the Geek Squad at this location without requiring an appointment.
What payment methods are accepted at Best Buy Los Feliz Blvd?
Best Buy accepts debit cards and checks, does not require cash only, and likely accepts credit cards as well.
Is there an electronics recycling program at this Best Buy?
Yes, this location offers electronics recycling services.
How can I reach Best Buy at 2909 Los Feliz Blvd for inquiries?
You can contact them by phone at +1 323-912-9288 or visit their website.
What nearby shopping centers can I visit when going to Best Buy at Los Feliz Blvd?
Franciscan Metro Center is a nearby shopping center worth visiting before or after your Best Buy trip.
Are there dining options near the Best Buy Los Feliz Blvd location?
Yes, nearby restaurants include Baja Fresh, Chick-fil-A, Jamba Franciscan Metro Center, The Kebab Shop, Souplantation, Chipotle Mexican Grill, Panda Express, Starbucks, California Roll & Sushi, Poke House - Los Feliz, Baskin-Robbins, and Los Feliz Night Market.