Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Many customers reported poor customer service, with staff being unhelpful, rude, or dismissive.
Staff Knowledge
Several reviews highlighted a lack of product knowledge among staff, leading to incorrect recommendations and unresolved issues.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and professionalism, indicating that there are positive experiences to be had.
Long Wait Times
Numerous customers expressed frustration over long wait times for assistance, even when the store was not busy.
TT
Tonny
Feb 18, 2026
4.0
En febrero hay menos gente pero el clima si es un poquito frio
AS
Ado Sanbe
Feb 14, 2026
3.0
No te toman en cuenta si no vas de traje jajajaja tiene uno que decirle que vas a comprar porque si no ni te pelan.
AO
Alex O
Feb 8, 2026
5.0
I came by today (Sunday 2/08/2026) to trade in my IPhone 13 Pro Max. Suze was EXCELLENT!! She even saved me some money since I wasn't using all of my memory. The trade in was seamless through AT&T, she even helped me pick out a case.
I would absolutely recommend this store, staff is knowledgeable, helpful, efficient and most importantly, kind. Definitely would come back again and again.
ES
ellyhssa sulca
Feb 5, 2026
1.0
I came today feb 5 around 2pm wanting to buy a MacBook Pro. When I decided which one I wanted none of the employees acknowledged me or my partner. My partner then asked someone for help and they said they’d send somebody over to us. We waited over 10 minutes before asking someone else for help. And they told us the same thing, and even pointed out who would help us out. Another 5-8 min go by and we get told by another employee that we’re next in line. As soon as the employee that was supposed to help us finished up helping their previous customer, she disappeared to the back then she went straight to another customer instead of us. We were dressed in sweats and hoodies and I don’t know if they judged us based off what we were wearing but the service was terrible and I waited for 30 minutes for some help before they ignored and skipped us. I ended up leaving because that’s just crazy.
B
Łukasz Błachowicz
Feb 2, 2026
1.0
Wszedłem i na wstępie powiedziałem ze chce kupić iphona i wyjść bo mi sie spieszy.... po 20 minutach przypomniałem sie ze czekam... całość zajęła 40 minut.... masakra. Nie było tłoku, a 2 pracowników rozmawiało luźno miedzy sobą nic sobie z tego nie robiąc. Nie polecam tego miejsca
Frequently Asked Questions About Apple Beverly Center
What products can I find at Apple Beverly Center?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple Beverly Center.
What services does Apple Beverly Center provide besides selling products?
The store offers technical support at the Genius Bar and assistance from Specialists to answer your questions and help you set up your devices.
What are the regular store hours for Apple Beverly Center?
Apple Beverly Center is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Is Apple Beverly Center open on Thanksgiving Day?
No, the store is closed on November 27, 2025, which is Thanksgiving Day.
Does Apple Beverly Center offer in-store pickup and delivery services?
Yes, Apple Beverly Center offers both in-store pickup and delivery services.
Can I pay using mobile NFC or debit cards at Apple Beverly Center?
Yes, the store accepts payments via debit cards and mobile NFC payment methods.
Is Apple Beverly Center accessible for customers with disabilities?
Yes, the store has a wheelchair-accessible entrance to accommodate customers with disabilities.
Are there any nearby clothing stores where I can shop before or after visiting Apple Beverly Center?
Yes, clothing stores such as H&M, Superdry, Forever 21, COS, and BOSS are near Apple Beverly Center for your shopping convenience.
Are there any dining options close to Apple Beverly Center where customers can eat?
Yes, there are several nearby dining options including Nighthawk: AM (American restaurant), Obika Mozzarella Bar - Beverly Center (Italian restaurant), Oakberry Acai (smoothie and Brazilian restaurant), and Wetzel's Pretzels (fast food).
What nearby luxury boutiques can I visit when shopping around Apple Beverly Center?
Luxury boutiques near Apple Beverly Center include Louis Vuitton, Prada, Emporio Armani, Jimmy Choo, Golden Goose, and L.K Bennett.
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