Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.8
580 reviews
5 stars
319
4 stars
83
3 stars
34
2 stars
22
1 star
122
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, while others praised specific employees for their exceptional service.
Store Management
Several reviews highlight issues with store management, including poor communication and unprofessional behavior from managers, leading to negative customer experiences.
Product Knowledge
Customers expressed frustration over staff's lack of product knowledge and inability to assist effectively, particularly regarding technical issues and product exchanges.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences, particularly with specific employees who provided helpful and efficient service.
- ERerick rodriguez5 days ago1.0Nobwonder why they have bad reviews, shouldn't even tried buying here to begin with. Terrible customer service, terrible sales people, they don't know about their products and then we have to wait 30 minutes for a "sales specialist" to sell us a god damn thing, people here are very unprofessional and not helpful. Be taking my business and money somewhere else.
- AOAaron E.J O'brienJan 2, 20265.0The service was very supportive and problem-solving oriented. I was completely satisfied when I visited to check the iPad pen. Even though it was a minor issue with a small cost involved, they made every effort to resolve it. I was very pleased with their helpful attitude and support. The service truly deserves five stars.
- KAKelly AkashiDec 30, 20255.0Atendimento rápido
- MHMarta HergetDec 26, 20255.0Gilly was super sweet and patient, and such a great help while choosing. Thank you!
- BTBabe TravellingNov 23, 20252.0I’ve never left an Apple Store unhappy. I’m an easy customer, kind, respectful & mostly positive. Today is that day. Thanks to Austin who had made me feel incompetent & stupid. Why are u trying to lock me in that store for hours like i have nothing else to do. Did u not have hundreds of customers to transfer data to their new phones. I did not spend a $1000 in that store to be dismissed by you & make me feel stupid with your answers to my questions: Q im sure i can just do this at home & not wait an hour A it’s less than an hour now…. 57 minutes… Really?! What kind of answer is that coming from an Apple employee… I always like my intelligent conversations with the Apple team.. But I’m pretty sure I can just go home & leave these two phones while I do something else at home. I can’t be just staring at nothing here A: No you have to stay here & wait This guy thinks I’m 5… I’m out of here. I’ll just buy any case & leave A: I’ll just finish this & help u Bro, you can ask help from your other teammates I proceeded to another teammate & said can I just buy any colour iPhone case from you & leave. He said sure. Got me the case in 2 mins. Sorry one last thing, pls make sure I have an apple care on my new phone. Done in 2 mins. I made the transfer at home. It took 2 hrs but I was able to leave the phones & eat out. I’m very disappointed at this Apple Store today. My experience has always been above & beyond. Thank you Austin for treating me like I’m a dumb customer.
Frequently Asked Questions About Apple Beverly Center
What products can I find at Apple Beverly Center?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple Beverly Center.
What services does Apple Beverly Center provide besides selling products?
The store offers technical support at the Genius Bar and assistance from Specialists to answer your questions and help you set up your devices.
What are the regular store hours for Apple Beverly Center?
Apple Beverly Center is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Is Apple Beverly Center open on Thanksgiving Day?
No, the store is closed on November 27, 2025, which is Thanksgiving Day.
Does Apple Beverly Center offer in-store pickup and delivery services?
Yes, Apple Beverly Center offers both in-store pickup and delivery services.
Can I pay using mobile NFC or debit cards at Apple Beverly Center?
Yes, the store accepts payments via debit cards and mobile NFC payment methods.
Is Apple Beverly Center accessible for customers with disabilities?
Yes, the store has a wheelchair-accessible entrance to accommodate customers with disabilities.
Are there any nearby clothing stores where I can shop before or after visiting Apple Beverly Center?
Yes, clothing stores such as H&M, Superdry, Forever 21, COS, and BOSS are near Apple Beverly Center for your shopping convenience.
Are there any dining options close to Apple Beverly Center where customers can eat?
Yes, there are several nearby dining options including Nighthawk: AM (American restaurant), Obika Mozzarella Bar - Beverly Center (Italian restaurant), Oakberry Acai (smoothie and Brazilian restaurant), and Wetzel's Pretzels (fast food).
What nearby luxury boutiques can I visit when shopping around Apple Beverly Center?
Luxury boutiques near Apple Beverly Center include Louis Vuitton, Prada, Emporio Armani, Jimmy Choo, Golden Goose, and L.K Bennett.