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Brand Certified

Best Buy

4.1
(5117 reviews)

Business Details

11301 W Pico Blvd, Los Angeles, CA
90064, United States
(310) 268-9190

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
11301 W Pico Blvd, Los Angeles, CA
90064, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Reviews

4.1
5,117 reviews
5 stars
2,805
4 stars
1,159
3 stars
542
2 stars
190
1 star
421
  • IO
    Ilona Oslan
    Apr 3, 2026
    5.0
    Stuff was friendly and helpfull. We liked that we can listen to headphones before buying, that made a choise so easy.
  • JG
    Joseph Graham
    Mar 29, 2026
    1.0
    Paid for a hard drive I was told was at another store location. It wasn’t there. Asked for a refund. Hasn’t come yet. Tried to reach customer service. Got an AI chatbot and could not reach a human. Maddening. Why are stores closing while people choose Amazon? THIS is why. Uhg.
  • DT
    dominic trapani
    Mar 25, 2026
    5.0
    Got a soundbar and wanted to give a shout out to Spencer! He was super knowledgeable and helped me find exactly what I was looking for. Awesome dude and hooked me up with a great sound system.
  • AD
    Anthony David
    Mar 22, 2026
    1.0
    Customer service at this location is by far the worst I have seen at any Best Buy. Let’s start off when I pull up I have a question and I see the a girl dropping off an order to the car. I needed to know where a roadie pickup was and so I yelled excuse me but she ignored me. I thought maybe she didn’t hear me so I yelled it she continued to walk. When I wasn’t that far away. So she goes into the store mind u I’m right behind here like 3-5 feet I yell again she she then turns around. Then I need more help and it was like no lie 7-8 people in the front not one of them at the front door. And after waiting and multiple people seeing me stand there they finally came over to see if I needed any help. Asked to speak with a manager and they said it would take them a min to come to the front. If it was mid day I could understand but at the start of the day your just ignoring customers service
  • CC
    Christian Carrillo
    Mar 14, 2026
    5.0
    This has been my "home" Best Buy since I was a kid, and it's changed a lot over the years. I really miss when they used to sell movies-it made browsing so much fun. The membership program has also changed for the worse; you can't get cash off products like you used to, and now you have to pay just to be a member. That said, every time I visit, Lucas, Sal, and Nate make my trip amazing. I always have a good laugh with them, and they make the store feel welcoming and fun. Even though I miss the old Best Buy, I always leave happy and enjoy my time here.

Brand Certified Facts from Best Buy

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