At VCA Rossmoor Animal Hospital, we look forward to welcoming you, your dogs, cats, reptiles, rabbits, and other small mammals. We believe the better we get to know your pets the better we can provide the best possible healthcare for them. When you visit us, you'll see exactly why our veterinarians are praised for their kind and thorough care. No matter what your visit entails, you'll be served by experienced, compassionate, and knowledgeable staff members. Our knowledge of the latest veterinary medicines and procedures ensures that all of our patients, no matter what life stage, receive the best in prevention and healing methods. The VCA Rossmoor team knows how much you care for your pets and we want to care for them, too!
Many customers reported rude and dismissive behavior from the front desk staff, leading to negative experiences.
Veterinary Care
While some customers praised the veterinarians for their compassion and expertise, others expressed dissatisfaction with the quality of care and misdiagnoses.
Pricing Concerns
Numerous reviews highlighted issues with high prices and perceived upselling of unnecessary services, leading to feelings of being overcharged.
Customer Service
Overall, customer service was inconsistent, with some praising the care and attention received, while others reported long wait times and poor communication.
TM
Tiffany Miley
Dec 29, 2025
5.0
Dr. Glasser & Dr. Hasslebrink took such amazing care of our sick boy! We will never go anywhere else! Thank you for loving our pets as your own, we feel this from your whole staff!
EC
Erika Cook
Dec 16, 2025
1.0
Horrible place that weren't accommodating. I will never come back. Sad. Not understanding or nice. It's ok though I've found way better places.
AJ
Ashton Jury
Sep 28, 2025
5.0
Absolutely obsessed with this facility. My reactive dog—who is scared of everyone and everything and can be a bit defensive—has had nothing but positive experiences here. Dr. Molly Boyker and Dr. Cooper Hasselbrink have interacted with her compassionately and respectfully, and they’ve even touched her when necessary with incredible care and gentle hands.
When my dog needed a TPLO surgery, Dr. Cooper recommended a wonderful facility in Tustin. I was incredibly happy with the referral, and we got in quickly, which was a huge relief during a stressful time.
I love that I can usually get an appointment when I feel something is off with Pepper, sometimes even the same day. The staff consistently goes above and beyond, and I’ve recommended many friends and neighbors here.
A special shout-out to Dr. Boyker: she consistently understands Pepper’s sensitive tummy issues and chronic pancreatitis. She’s helped us figure out a practical, well-balanced food schedule that keeps Pepper comfortable and on track. Her personalized guidance has made a real difference in Pepper’s daily life and health.
VCA Rossmoor is a wonderful facility with great vets, fantastic vet techs, and a front desk team that is incredibly nice and accommodating. I’m grateful for the care Pepper receives and for the peace of mind this vet office provides.
CA
Chris Alverson
Aug 26, 2025
1.0
Called to make an appointment to pull dog’s tooth and was advised I had to come in for a consult first, which costs $120. Came in and was told that they had no openings for a couple months. Paid to be told there’s no availability.
CN
Cynthia Nagel
Aug 1, 2025
1.0
July 11th I visited the VCA Rossmoor Los Alamitos location for the first time and also did a set of vaccines for my puppy, I left feeling like I needed to explore about the future care of my puppy. So yesterday I called VCA(same location I visited) to ask about their advertisement for $20/month unlimited visit plan and was met with an incredibly rude and dismissive attitude by the manager. Instead of calmly explaining the details, I was spoken to in a disrespectful tone, as if my questions were a burden. As a concerned pet owner, I expected clear and compassionate communication — not sarcasm or condescension.
It’s disappointing that a veterinary clinic, a place meant to support both pets and their humans, would allow this kind of behavior from their management. I hung up feeling unheard, disrespected, and with no desire to step into that location ever again.
I will be taking my pet’s care elsewhere and would not recommend this location to anyone who VALUES kindness, professionalism, and customer service.
Frequently Asked Questions About VCA Rossmoor-El Dorado Animal Hospital
What services does VCA Rossmoor-El Dorado Animal Hospital offer for pets?
They provide advanced care, diagnostics, allergy relief, disease treatment, dental care, surgery, acupuncture, and more for dogs, cats, rabbits, reptiles, and other small mammals.
What are the operating hours of VCA Rossmoor-El Dorado Animal Hospital?
Open Monday to Friday from 7:00 AM to 7:00 PM, Saturday from 8:00 AM to 3:00 PM, and closed on Sundays.
Where is VCA Rossmoor-El Dorado Animal Hospital located?
It is located at 10832 Los Alamitos Blvd, Los Alamitos, CA 90720, United States.
Is VCA Rossmoor-El Dorado Animal Hospital accredited by any association?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
Can I get a free first exam at VCA Rossmoor-El Dorado Animal Hospital?
Yes, new clients can use a free first exam coupon available on their website.
What types of animals does the hospital cater to?
They care for dogs, cats, pocket pets, rabbits, reptiles, and other small mammals.
Are there any nearby pet-related services or hospitals near VCA Rossmoor-El Dorado Animal Hospital?
Yes, VCA Animal Hospital is nearby, providing additional veterinary care services.
What other beauty or grooming services are located near VCA Rossmoor-El Dorado Animal Hospital?
Nearby options include Vanity Hair Salon, Shear Madness, and Club Paradise Tans, which offer hair styling, tanning, and beauty treatments.
Are there places to eat near VCA Rossmoor-El Dorado Animal Hospital where I can grab a meal before or after my visit?
Yes, nearby restaurants such as Ameci Pizza & Pasta, Donut House, Paul's Place, and Nick's Deli II offer a variety of dining options.
What is the contact number for VCA Rossmoor-El Dorado Animal Hospital?
You can reach them at +1 562-598-8621 (local phone) or +1 562-344-5712 (main phone).