VCA Rossmoor-El Dorado Animal Hospital

Reviews

• TM

  Tiffany Miley

  Dec 29, 2025
  5.0
  Dr. Glasser & Dr. Hasslebrink took such amazing care of our sick boy! We will never go anywhere else! Thank you for loving our pets as your own, we feel this from your whole staff!
• EC

  Erika Cook

  Dec 16, 2025
  1.0
  Horrible place that weren't accommodating. I will never come back. Sad. Not understanding or nice. It's ok though I've found way better places.
• AJ

  Ashton Jury

  Sep 28, 2025
  5.0
  Absolutely obsessed with this facility. My reactive dog—who is scared of everyone and everything and can be a bit defensive—has had nothing but positive experiences here. Dr. Molly Boyker and Dr. Cooper Hasselbrink have interacted with her compassionately and respectfully, and they’ve even touched her when necessary with incredible care and gentle hands. When my dog needed a TPLO surgery, Dr. Cooper recommended a wonderful facility in Tustin. I was incredibly happy with the referral, and we got in quickly, which was a huge relief during a stressful time. I love that I can usually get an appointment when I feel something is off with Pepper, sometimes even the same day. The staff consistently goes above and beyond, and I’ve recommended many friends and neighbors here. A special shout-out to Dr. Boyker: she consistently understands Pepper’s sensitive tummy issues and chronic pancreatitis. She’s helped us figure out a practical, well-balanced food schedule that keeps Pepper comfortable and on track. Her personalized guidance has made a real difference in Pepper’s daily life and health. VCA Rossmoor is a wonderful facility with great vets, fantastic vet techs, and a front desk team that is incredibly nice and accommodating. I’m grateful for the care Pepper receives and for the peace of mind this vet office provides.
• CN

  Cynthia Nagel

  Aug 1, 2025
  1.0
  July 11th I visited the VCA Rossmoor Los Alamitos location for the first time and also did a set of vaccines for my puppy, I left feeling like I needed to explore about the future care of my puppy. So yesterday I called VCA(same location I visited) to ask about their advertisement for $20/month unlimited visit plan and was met with an incredibly rude and dismissive attitude by the manager. Instead of calmly explaining the details, I was spoken to in a disrespectful tone, as if my questions were a burden. As a concerned pet owner, I expected clear and compassionate communication — not sarcasm or condescension. It’s disappointing that a veterinary clinic, a place meant to support both pets and their humans, would allow this kind of behavior from their management. I hung up feeling unheard, disrespected, and with no desire to step into that location ever again. I will be taking my pet’s care elsewhere and would not recommend this location to anyone who VALUES kindness, professionalism, and customer service.
• MF

  Mel Frankie

  Aug 19, 2015
  1.0
  WOW so rude and unprofessional