VCA Loomis Basin Veterinary Clinic

3.8
579 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinarian Emergency ServicesVCA Animal Hospitals
VCA Loomis Basin Veterinary Clinic has been a staple of Loomis and the surrounding areas for decades. As a specialty, emergency, and general practice small animal veterinary hospital, we are able to provide streamlined care and collaborate with specialists when needed. Our services include wellness care, vaccines, dental care, spays/neuters, orthopedic surgeries, emergency care, internal medicine, oncology, cardiology, and critical care.

Location

VCA Loomis Basin Veterinary Clinic
3901 Sierra College Blvd, Loomis, CA
95650, United States

Hours

Reviews

3.6
429 reviews
5 stars
257
4 stars
23
3 stars
8
2 stars
16
1 star
125

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their compassion and kindness towards both pets and their owners during stressful situations.

Professionalism

The veterinary team was frequently described as professional, knowledgeable, and thorough in their examinations and treatments.

Communication

Several reviews highlighted the excellent communication from the staff, including follow-up calls and clear explanations of treatment options.

Cost Concerns

Some customers expressed dissatisfaction with pricing, feeling that quotes were misleading or that they were pressured into expensive treatments.

Mixed Experiences

While many reviews were positive, there were notable negative experiences regarding wait times, perceived lack of care, and issues with specific staff members.
  • DF
    Danielle Franklin
    1 day ago
    5.0
    We are currently battling a case of melanoma with our very best friend and the care at Loomis Basin and their oncology team has been nothing short of incredible. I live in Sacramento and have closer options for care, but after reaching out to the other locations, the compassion, support and kindness I experienced at Loomis Basin made them the clear choice. From Kristen, to the front desk, to the vet techs and the vet team, everyone has been so thorough, explaining our options and making what is an incredibly stressful situation as wonderful as it could possibly be.
  • VT
    Verne Tanguay
    3 days ago
    1.0
    It seems to me when Veterinarians abandon the oath they take after graduating in place of making profit. They should find a new profession. When an animal comes to them with a life threatening condition and they tell the owner to take the dog home while they find money before they get care says a lot about where their hearts are.
  • TT
    thebeast2300
    Jan 5, 2026
    1.0
    Terrible service here. My regular vet called them to make sure they had a hospital spot as out dog needed to be admitted immediately. They made us wait over 3.5-4 hours to be seen causing us to leave and go to a real vet hospital at uc davis.
  • CM
    cynthia muckelrath
    Dec 29, 2025
    5.0
    I cannot say enough about the excellent care our Doggie received. I have never seen a more efficient compassionate and incredibly talented medical staff anywhere else except for Stanford. When I tell you how skilled and professional this staff is in this facility I speak from experience. If you want the absolute best medical care for your animals this is the place to be.
  • JP
    Julie Poe
    Dec 8, 2025
    5.0
    Excellent Experience - Excellent Vet Clinic! On November 26, my 14-year-old Yorkie became quite ill. Unfortunately, this happened the day before a holiday, when my regular veterinarian’s office was closed. From my very first phone call to VCA Loomis Basin Veterinary Clinic through checkout, with a 50% discount, the entire experience was extremely positive. When I called to let them know I would be bringing in my dog, the receptionist was friendly, calm, and professional. She proactively located my past records, quickly updated my information, and explained that my dog would be triaged and seen as soon as possible based on her condition. She also transparently explained that, depending on the diagnosis, the wait time could be one to two hours—but reassured me they would do everything possible to see her sooner. Because my dog becomes very anxious and has difficulty breathing when stressed, I asked if we could wait in the car instead of the waiting room. Without hesitation, she said yes—and even offered to have the vet tech triage my dog in the car. Once I arrived and called to let them know I was there, everything moved quickly. Within minutes, my dog was triaged, and shortly afterward I was brought into an exam room where I met Dr. Bitters and her assistant. Professional, friendly, knowledgeable, and calming are the best words to describe Dr. Bitters. I was especially impressed that she had already reviewed my dog’s records before entering the room. She knew my dog’s history, reminded me of prior treatments, and thoughtfully discussed our current situation. She reassured me that although my dog was quite sick, there were clear treatment options and a strong likelihood of improvement. Dr. Bitters provided a plan of care whether my dog would remain at VCA Loomis Basin or return to my regular vet. I chose to follow up with my regular veterinarian, and she provided medication and clear instructions to use in the meantime. She also told me to contact her if any issues arose during the holiday. The entire visit took approximately 90 minutes. I am writing this review because while VCA Loomis Basin Veterinary Clinic may seem slightly out of the way for some, what truly matters is the quality of care your pet receives. I can honestly say my dog received outstanding care from a compassionate, professional team—especially Dr. Bitters, Cristina, and Chanel. Thank you, VCA Loomis Basin, for taking such excellent care of my dog when we needed it most.

Frequently Asked Questions About VCA Loomis Basin Veterinary Clinic

What types of animals does VCA Loomis Basin Veterinary Clinic treat?

VCA Loomis Basin Veterinary Clinic treats a variety of animals including birds, cats, dogs, pocket pets, rabbits, reptiles, small mammals, and snakes.

What veterinary services are available at VCA Loomis Basin Veterinary Clinic?

They offer services such as wellness care, vaccines, dental care, spays/neuters, orthopedic surgeries, emergency care, internal medicine, oncology, cardiology, and critical care among others.