Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Long Beach, CA. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
Many customers praised the helpfulness and professionalism of staff members like Carlos, Sean, and Kris, highlighting their patience and knowledge.
Mixed Experiences
While some customers had positive interactions, others reported unhelpful service and issues with sales practices, leading to frustration and dissatisfaction.
Staffing Issues
Several reviews mentioned long wait times and understaffing, which negatively impacted the customer experience.
Sales Practices
There were complaints about aggressive sales tactics and misleading information regarding pricing and services, causing distrust among customers.
DL
Dallas Lynch
1 day ago
5.0
Anthony was incredibly kind and helpful throughout the entire process. At no point did it feel like a typical pushy car sales experience — instead, it felt like I was working with someone genuinely invested in helping me get the best deal possible. Thank you for the smoothest sales experience I’ve ever had!
CS
Creva Siqueiros
3 days ago
5.0
Super helpful , Extremely courteous, got everything taken cared of, loved the service Lauren provided
MG
Matthew George
5 days ago
5.0
Juan was fantastic!
SW
Shih-wei Wu
Feb 7, 2026
1.0
Don’t know why my review got removed, but I want to make sure this is stated out.
Do not go to this location for help. I got helped by Lauren and he is truly as helpful as a glass hammer. Not only he failed to assist us in securing a mobile hot spot, he also just had no communication skill to speak of. We had no idea id he made attempt at assisting in the situation.
This place desperately needs to retrain its staff. If this gets taken down again, I will increase my word length.
LJ
Linda Johnson
Feb 2, 2026
5.0
Carlos was very professional and extremely helpful. Great hire!