Visit our store at Long Beach for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed, with some praising individual staff members for their helpfulness, while others report rude and unprofessional behavior from employees.
Store Experience
Many customers experienced long wait times and poor in-store organization, leading to frustration and dissatisfaction.
Product Issues
Several reviews mention problems with devices and services, including issues with phone activations, billing errors, and dissatisfaction with 5G service.
Sales Tactics
Customers expressed concerns about aggressive sales tactics and hidden fees, leading to feelings of being misled during the purchasing process.
KS
KK Stone
Nov 16, 2025
5.0
Frank helped me save my phone and my sanity. Dealing with AI on the phone doesn't work for people over fifty five.
VV
Vickie Vixx
Oct 4, 2025
5.0
Zach went above and beyond helping get a new hotspot. I would recommend to go him if you want a new device.
KV
Keiko Vance
Sep 29, 2025
1.0
Useless
LP
LG Perry
Sep 6, 2025
5.0
Spectacular service. Very knowledgeable. Quick time. Superior!
LS
Lisa Schoedl
Sep 2, 2025
5.0
Great Service, I was greeted at the door and placed in a que to wait for service. The wait was about 20 minutes, I did not have an appointment. Adrian walked me through the process with great results.
What are the operating hours of the Verizon store in Long Beach?
The Verizon store in Long Beach is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Can I order online and pick up my purchase at the Verizon Long Beach store?
Yes, you can place an online order and pick it up in store, with options including express lockers and same-day delivery in select areas.
What brands of smartphones does the Verizon store in Long Beach offer?
The store offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Does Verizon Long Beach provide 5G home internet services?
Yes, Verizon offers 5G home internet services and customers can learn more by visiting their website.
What payment methods are accepted at the Verizon Long Beach store?
The store accepts checks, debit cards, mobile NFC payments, and does not require cash only transactions.
Does the Verizon Long Beach store provide free Wi-Fi?
Yes, free Wi-Fi is available at the Verizon Long Beach store for customers.
Which languages are supported at the Verizon Long Beach store?
The store supports English and Spanish to assist customers.
What nearby places can I visit before or after shopping at Verizon Long Beach?
Nearby you can visit Starbucks for a coffee break, enjoy a meal at Denny's, or try fast food at KFC and Carl's Jr., all convenient options near Verizon Long Beach.
How can nearby places like UPS Authorized Shipping Outlet assist me when visiting Verizon Long Beach?
After shopping at Verizon, you can conveniently use UPS Authorized Shipping Outlet nearby for shipping services, making it easy to handle your packages in one trip.
Are there any nearby automotive services close to the Verizon Long Beach store?
Yes, nearby automotive services include BP Ford of Long Beach for automotive repair and Worthington Ford for car sales and service needs.