Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Lompoc, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
229 reviews
5 stars
189
4 stars
10
3 stars
4
2 stars
6
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rudeness and incompetence.
Management Issues
Several customers expressed dissatisfaction with the general manager's behavior and handling of orders, leading to claims of dishonesty.
Staff Knowledge
Many customers highlighted the staff's product knowledge and ability to assist with various issues, particularly praising specific employees.
Efficiency
Some customers experienced long wait times and disorganization in service, while others reported quick and efficient transactions.
Sales Practices
Concerns were raised about the store's sales tactics, with some customers feeling pressured or misled regarding promotions and billing.
- HGHector GarciaNov 6, 20255.0El muchacho que nos atendio nos explico paso por paso muy amable quedamos muy satisfechos con nuestros nuevos celulares su nombre era Alex
- CMcara mendekOct 29, 20255.0Hit up Alex, he's the man.
- BBBilly BobOct 20, 20251.0Worst experience ever! I had the displeasure of working with the general manager Josh Ramirez. I preordered two new Iphone 17s. He was supposed to call me when one of the phones was delivered to the store which he never did. My wife went into the store to pickup her phone, and he was extremely rude to her, telling her that the phone was never ordered. I had to go back into the store and show him proof that the phone was ordered through him. He told me that they didn't have the phone, and then later he told me that someone from another store canceled the order, and it was sold to someone else. Of course, this was all lies. I called corporate, and they told me that none of that happened. He added a bunch of extra monthly charges to my bill which I never agreed to. I was charged sales tax plus the additional monthly charges, and no way of getting the money back. I never received the phone I ordered, and all he did was continue to lie to me and my wife about the situation. I believe he is running a scam, and I'm sure he is and has done this to many people. Stay away from this store. If the general manager is a scam artist, then I'm sure the rest of the people that work there and the owner are scam artist too. I will be filing a corporate complaint against this store, one with the better business bureau, and any where else I can file a complaint. Worst experience ever!
- JGjesse garciaOct 17, 20255.0Flawless transaction great hospitality and professionalism
- TGTony GrossiniOct 9, 20255.0This Verizon store has the BEST employees working there! Damn, I can not remember her name, but the lady that works there is SUPER nice and helpful! Everyone that works, are easy to talk to, and very kind.👍
Frequently Asked Questions About Verizon
What type of products does Verizon Lompoc offer?
Verizon Lompoc offers a full range of wireless devices including smartphones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What brands are available at the Verizon Lompoc store?
The store carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and many accessory brands like Otterbox and Incipio.
What services can I get at Verizon in Lompoc?
Services include new lines, upgrades, new devices, and accessories with knowledgeable store consultants to assist you.
What are the store hours for Verizon Lompoc?
Monday through Friday: 10:00 AM - 9:00 PM, Saturday: 9:00 AM - 7:00 PM, Sunday: 10:00 AM - 7:00 PM.
Does Verizon Lompoc offer in-store pickup?
Yes, the store offers in-store pickup services for your convenience.
What payment methods does Verizon Lompoc accept?
They accept American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Do you provide free Wi-Fi in the store?
Yes, Verizon Lompoc offers free Wi-Fi to all customers visiting the store.
Are there any good places to eat nearby after visiting Verizon?
Yes, nearby you can visit Bravo Pizza Lompoc, Toro Loco for Mexican food, or Blaze Pizza for quick pizza options.
What nearby stores can I visit around Verizon Lompoc?
You can check out the RadioShack electronics store, Bumatay Jewelers, or get beauty services at Nails City.
Are there any nearby banks or ATMs around Verizon Lompoc?
Yes, Bank of America Financial Center and Bank of America ATM are close by for your banking needs.