Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Lincoln, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Many customers praised the staff for being helpful, knowledgeable, and patient, particularly highlighting individuals like Tina, Jake, and Courtney.
Store Experience
Several reviews noted the store's cleanliness and efficiency, with quick service and a pleasant atmosphere.
Sales Practices
There were complaints about misleading sales practices, including unexpected fees and pressure to purchase additional products.
Mixed Reviews
While many customers had positive experiences, there were significant negative reviews regarding poor service and unresolved issues, indicating inconsistency in customer satisfaction.
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Dianne Neathery
3 days ago
5.0
I just upgraded my plan and mobile phone. All the staff that I dealt with during the process were most professional, knowledgeable and patient. I am 87 and challenged with the process of setting up a new phone; however, they worked with me and had everything up and running. My family and I have been with Verizon for over 30 years.
TD
Terrie Dymond
Feb 6, 2026
5.0
Tina waited on me. Knew what I was talking about. Found what I needed. Rang me up and I got out the door cuz I had someone waiting for me. She was awesome. Thank you to Tina and Verizon. Add a photo with the
JS
Joel Slaughter
Jan 24, 2026
5.0
We dropped into our local Verizon store to get my daughter a new phone. It wasn’t crowded at all, greeted right away in a very nice an clean store. The girl who helped us was fantastic. We knew what we wanted which also made it easy. She explained the current promotion clearly and off we went. We were in an out of there in 30 minutes or so. I just wanted to give a quick shout out to how easy our process was. Customer service was to notch. Cheers.
AS
ann sisco
Jan 21, 2026
5.0
Very helpful no waiting. Had what I needed
II
Inez
Jan 12, 2026
5.0
Brianna at Verizon store Lincoln is incredible. She helped me set up a business line and was thorough in all my questions. I am always so grateful to great customer service and she exceeded my expectations. 10/10 experience.