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Verizon

3.6
(465 reviews)

Business Details

43458 10th St W, Lancaster, CA
93534, United States
(661) 726-4762

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Lancaster for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
43458 10th St W, Lancaster, CA
93534, United States

Hours

Reviews

3.6
465 reviews
5 stars
243
4 stars
57
3 stars
31
2 stars
22
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with experiences of unhelpful staff, long wait times, and lack of assistance.

Knowledge and Professionalism

Several reviews highlighted a lack of knowledge among employees, leading to misinformation and unresolved issues.

Mixed Experiences

While some customers had positive interactions with specific employees, many others expressed frustration with the overall service quality.

Store Management

There were complaints about the attitude and professionalism of store managers, with some customers feeling dismissed or treated poorly.

Pricing Issues

Customers frequently mentioned high prices and perceived price gouging on accessories and services.
  • JV
    Joshua Vasile
    Jan 9, 2026
    1.0
    We call in and ask for a phones availability. They say they have it, we drive two hours to get there because we are traveling and its the nearest store from the camp ground (mine broke). 4 dudes sitting around with nothing to do. We explain how bad of a day it was but at least it works out and we can get a new phone. Manager and another guy need to check stock in the back? They come back and say they are sold out? We checked availability. They said they have it. We left and called again, they said they had it. All 4 guys were passive aggressive and standoffish. Went to palmdale and they had it just fine. District Manager, do something with this store.
  • OO
    Onlytoactivate26
    Jan 4, 2026
    1.0
    The worst phone company provider ever I hate this company with a passion they don't have any professionalism I used to think they were the best I hate hate them you guys suck and you made life even harder for some you are just as guilty as the person who did it all!!!!
  • MM
    MITSAKI
    Dec 28, 2025
    5.0
    Coming soon
  • RM
    rolfblum mark
    Dec 13, 2025
    1.0
    Customer service at this place is well, ZERO. The manager will not take a yes or positive outcome. It took Corporate to take control. Was basically called a liar in front of customers.
  • KH
    Karen Howard
    Dec 2, 2025
    1.0
    Was in this store on11/25/25 to ask about how to return a phone and the lady that we talked to was very unprofessional and uncaring about the customers needs. Left without any help. Shameful!

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Lancaster?

The Verizon store in Lancaster is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.

Which 5G smartphones are available at the Verizon store?

The store offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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