Business Details
4329 Candlewood St, Lakewood, CA
90712, United States
Certified by Verizon • Feb 22, 2026
(562) 633-5030
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/california/lakewood/lakewood-candlewood-street-245571
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Lakewood for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.7
386 reviews
5 stars
216
4 stars
31
3 stars
24
2 stars
21
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rude or dismissive behavior.
Knowledge and Efficiency
Several customers highlighted knowledgeable staff who resolved issues quickly, but there were also complaints about staff lacking product knowledge.
Billing Issues
Multiple reviews mentioned problems with billing, including unexpected charges and difficulties in resolving account issues.
Store Management
Criticism of store management was prevalent, with specific employees being called out for poor service and unprofessional behavior.
Overall Experience
Overall, experiences varied widely, with some customers expressing satisfaction while others reported significant frustrations.
- MMMichelle Mejia4 days ago5.0I’ve visited a few Verizon stores in the past, and Awaro, at the Lakewood store, is (was) the most helpful person I’ve ever spoken to. He was kind, patient, and genuinely focused on solving my issue rather than making a sale. (He made one anyway.) Truly above and beyond customer service. Highly recommend asking for him. Thanks again for the great service Awaro.
- BVBianca VillanuevaFeb 5, 20265.0This shop is usually busy but we have had great luck with staff. At our most recent visit, Becky was an A+++ superstar. We were having a billing issue and after three separate calls and over 5 hours on the phone with Verizon customer service, it had not been resolved. I walked in and was already worked up by the frustration of getting the run around and being billed a crazy amount. The issue was a Verizon issue connected to a major outage months before that impacted my streaming services. I walked Becky through what was going on, she pulled up my account and was able to identify what was going on. We called customer service together and she walked the representative through all of it. She asked the right questions and spoke the correct lingo because together with the representative they pinpointed what needed to be done to fix the issue. She showed me in real-time how the issue was being addressed on my account and told me to come back if it was still an issue in the next billing cycle. So far so good. Thank you Becky for your help and patience!
- SGShelley GarciaJan 13, 20265.0Was helped by Daniel A. He was NOT intimidated by the issue I was having with my device. Why? Because he KNEW EXACTLY what to do to fix the problem. I had gone to two other Verizon locations and spent over an hour on the phone and almost gave up. I walked in to the Verizon store in Lakewood, found Daniel and he solved the bug within MINUTES! I was so impressed with his knowledge and very personal demeanor! He was a GODSEND!!!!! He is brilliant!!!
- MAManny AndradaDec 21, 20254.0Good customer service 👍 Plenty of parking
- FCFrancisco CuetoSep 29, 20252.0Don't Go
Frequently Asked Questions About Verizon
What are the Verizon Lakewood store hours?
The Verizon store in Lakewood is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What products does the Verizon Lakewood store offer?
The store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as products like FIOS, business cell phones, tablets, laptops, and mobile hotspots.
What payment methods are accepted at Verizon Lakewood?
Verizon accepts checks, debit cards, and mobile NFC payments. Cash is not required.
Does the Verizon Lakewood store offer online order pickup and delivery services?
Yes, you can place orders online and choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
Can I schedule an appointment for in-store service at Verizon Lakewood?
Yes, you can schedule an in-store appointment online or via the My Verizon app.
What services does Verizon Lakewood provide?
The store offers mobile plans, wireless Internet plans, voice plans, and FIOS Internet plans to meet your communication needs.
What nearby dining options are available around Verizon Lakewood?
Nearby restaurants include Red Lobster, Chipotle Mexican Grill, IHOP, Luna Grill, Marie Callender's, Mimi's Cafe, Jersey Mike's Subs, and El Torito, offering a variety of cuisines from seafood to Mexican and American.
Are there other mobile phone stores near Verizon Lakewood?
Yes, AT&T and T-Mobile have stores near Verizon Lakewood, providing additional options for mobile devices and services.
What nearby businesses could be useful to customers visiting Verizon Lakewood?
Nearby useful businesses include Spectrum for Internet services, FedEx Office Print & Ship Center for shipping needs, and First City Credit Union for banking services.
What languages are supported at the Verizon Lakewood store?
The store provides services in English and Spanish to best assist customers.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: