Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Lakewood for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
241 reviews
5 stars
119
4 stars
24
3 stars
17
2 stars
15
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with many customers reporting poor experiences, including rudeness and lack of assistance, while some praised friendly and helpful staff.
Technical Issues
Numerous customers reported ongoing technical problems with services, including internet connectivity issues and difficulties with account management.
Sales Experience
Several reviews highlighted issues with the sales process, including miscommunication about promotions and inventory problems, leading to customer dissatisfaction.
Store Management
Criticism was directed at store management, with specific employees being called out for unprofessional behavior and poor customer handling.
Overall Satisfaction
Overall, many customers expressed frustration with their experiences, leading to considerations of switching to other providers.
- MAManny AndradaDec 21, 20254.0Good customer service 👍 Plenty of parking
- FCFrancisco CuetoSep 29, 20252.0Don't Go
- HCHector CasanovaSep 18, 20251.0I went in hoping to get a lower bill from T-Mobile (I was at 110 monthly) and they put me on the most basic plan and it was 115
Frequently Asked Questions About Verizon
What are the Verizon Lakewood store hours?
The Verizon store in Lakewood is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What products does the Verizon Lakewood store offer?
The store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as products like FIOS, business cell phones, tablets, laptops, and mobile hotspots.
What payment methods are accepted at Verizon Lakewood?
Verizon accepts checks, debit cards, and mobile NFC payments. Cash is not required.
Does the Verizon Lakewood store offer online order pickup and delivery services?
Yes, you can place orders online and choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
Can I schedule an appointment for in-store service at Verizon Lakewood?
Yes, you can schedule an in-store appointment online or via the My Verizon app.
What services does Verizon Lakewood provide?
The store offers mobile plans, wireless Internet plans, voice plans, and FIOS Internet plans to meet your communication needs.
What nearby dining options are available around Verizon Lakewood?
Nearby restaurants include Red Lobster, Chipotle Mexican Grill, IHOP, Luna Grill, Marie Callender's, Mimi's Cafe, Jersey Mike's Subs, and El Torito, offering a variety of cuisines from seafood to Mexican and American.
Are there other mobile phone stores near Verizon Lakewood?
Yes, AT&T and T-Mobile have stores near Verizon Lakewood, providing additional options for mobile devices and services.
What nearby businesses could be useful to customers visiting Verizon Lakewood?
Nearby useful businesses include Spectrum for Internet services, FedEx Office Print & Ship Center for shipping needs, and First City Credit Union for banking services.
What languages are supported at the Verizon Lakewood store?
The store provides services in English and Spanish to best assist customers.