Mixed reviews on customer service; some employees are friendly and helpful, while others are reported as rude or unresponsive.
Product Availability
Customers noted issues with product availability and fulfillment, including incorrect items and missing accessories.
Geek Squad Issues
Multiple complaints regarding Geek Squad services, including poor support and unresolved technical issues.
Store Environment
The store atmosphere is described as clean and organized, but some customers feel it lacks inventory and staff engagement.
LM
Lisa Miller
1 day ago
1.0
The best buy in sure is fine, it's geek squad is useless
LC
Lionel Carey
4 days ago
2.0
Customer very ,very Bad.
ZZ
Zackery
Dec 26, 2025
1.0
The cashier worker on regester 2 said that I can't pay with both cash and gift card but on the best buy web page it clearly says that I can pay with both cash and gift card. This is dumb bro and I lost 260 dollars from it because I had to cancel the other amazon gift cards. That's dumb
HT
Hemant Tijjoriwala
Dec 20, 2025
5.0
Very friendly and knowledgeable staff the only complete homely electronics and appliances store truly Best Buy open to all
SC
Sol Choun
Dec 6, 2025
2.0
Havent been here since pre covid so many rules and layout have changed. As I'm ready to check out, I notice the usual registers were all closed. I asked a worker that happened to be at one of the register to where I can check out. He didnt bother to look at me and just point at the customer service refund area. And slowly walk away slumping.
I guess friendly welcome costumer service are dead here.
What types of products can I find at Best Buy Lakewood?
Best Buy Lakewood offers TVs, computers, appliances, and more, with expert advice and Geek Squad support.
What are the opening hours of Best Buy Lakewood?
Best Buy Lakewood is open from 10:00 AM to 9:00 PM Monday through Saturday, and 10:00 AM to 8:00 PM on Sundays.
Does Best Buy Lakewood offer in-store and curbside pickup services?
Best Buy Lakewood provides in-store pickup, but does not offer curbside pickup.
Can customers with disabilities access Best Buy Lakewood easily?
Yes, Best Buy Lakewood has a wheelchair-accessible entrance for customers with disabilities.
Does Best Buy Lakewood provide repair services?
Yes, Best Buy Lakewood offers service and repair support including the Geek Squad service.
What payment methods are accepted at Best Buy Lakewood?
Best Buy Lakewood accepts debit cards and checks, and does not require cash-only payments.
Where is Best Buy Lakewood located?
Best Buy Lakewood is located at 5101 Clark Ave, Lakewood, CA 90712, USA.
What nearby entertainment options are available around Best Buy Lakewood?
Customers can visit nearby venues such as Malecon de Lakewood and El Malecon Nightclub for dance and concert entertainment, or the Starlight Lakewood Center Theatres and Pacific Theatres Lakewood for cinema experiences.
Are there places to eat near Best Buy Lakewood?
Yes, nearby dining options include Fuddruckers burger restaurant and The Hop bar.
How can nearby public services assist customers visiting Best Buy Lakewood?
Nearby public services like the Lakewood Sheriff’s Station and multiple USPS Post Offices can assist customers with law enforcement and mailing needs before or after visiting Best Buy.