Best Buy

4.1
3738 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
5101 Clark Ave, Lakewood, CA
90712, United States

Hours

Reviews

4.1
3,738 reviews
5 stars
2,061
4 stars
830
3 stars
383
2 stars
145
1 star
319

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are friendly and helpful, while others are reported as rude or unresponsive.

Product Availability

Customers noted issues with product availability and fulfillment, including incorrect items and missing accessories.

Geek Squad Issues

Multiple complaints regarding Geek Squad services, including poor support and unresolved technical issues.

Store Environment

The store atmosphere is described as clean and organized, but some customers feel it lacks inventory and staff engagement.
  • LM
    Lisa Miller
    1 day ago
    1.0
    The best buy in sure is fine, it's geek squad is useless
  • LC
    Lionel Carey
    4 days ago
    2.0
    Customer very ,very Bad.
  • ZZ
    Zackery
    Dec 26, 2025
    1.0
    The cashier worker on regester 2 said that I can't pay with both cash and gift card but on the best buy web page it clearly says that I can pay with both cash and gift card. This is dumb bro and I lost 260 dollars from it because I had to cancel the other amazon gift cards. That's dumb
  • HT
    Hemant Tijjoriwala
    Dec 20, 2025
    5.0
    Very friendly and knowledgeable staff the only complete homely electronics and appliances store truly Best Buy open to all
  • SC
    Sol Choun
    Dec 6, 2025
    2.0
    Havent been here since pre covid so many rules and layout have changed. As I'm ready to check out, I notice the usual registers were all closed. I asked a worker that happened to be at one of the register to where I can check out. He didnt bother to look at me and just point at the customer service refund area. And slowly walk away slumping. I guess friendly welcome costumer service are dead here.

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy Lakewood?

Best Buy Lakewood offers TVs, computers, appliances, and more, with expert advice and Geek Squad support.

What are the opening hours of Best Buy Lakewood?

Best Buy Lakewood is open from 10:00 AM to 9:00 PM Monday through Saturday, and 10:00 AM to 8:00 PM on Sundays.