Business Details
5500 Grossmont Center Dr, La Mesa, CA
91942, United States
Certified by Verizon • Feb 22, 2026
(619) 644-2900
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/california/la-mesa/la-mesa-201782
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at La Mesa for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.3
603 reviews
5 stars
279
4 stars
57
3 stars
37
2 stars
41
1 star
189
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including unhelpful staff, long wait times, and rude behavior from employees.
Staff Knowledge
While some employees were praised for their knowledge and helpfulness, others were criticized for lack of training and inability to assist with issues.
Order Issues
Numerous reviews mentioned problems with order fulfillment, including incorrect items, cancellations, and billing discrepancies.
Store Environment
The store was noted to be clean and organized, but the overall atmosphere was often described as unwelcoming due to staff attitudes.
- SSSpartanFeb 18, 20261.0What is the point of booking an appointment if I wait just as long as a walk-In ? Appointment was at 1:pm it’s been 25 mins This is ridiculous
- CDClaire DeBoltFeb 15, 20265.0I walked in and made an appointment on kiosk. They were ready for me before my Rubio’s order was ready! John was extremely helpful and helped navigate a lost phone, a phone plan upgrade, and a new phone. He was knowledgeable, efficient, courteous, and very professional. I would gladly work with him again.
- KLKhiem LeJan 23, 20261.0What’s the point of having a store number and a customer service line, if none of what I say matters. Order placed early in the morning for something already in stocked in store. Didn’t get ready to pick up noticed until the next day, but I am a busy human being. Tried calling the store, didn’t work, asked customer service to give me extension date, told them my next day off is when I can do it so an additional 1 day, order get cancelled on the day I am able to get it. What a joke.
- LWLana WrightJan 13, 20265.0I had huge problem with my home screen and Shawn help me right away while everyone blew me off. He offered me the promotion that was available to me but didn't pressure me too much like other reps do. Definitely be coming back when I'm ready. Thank you so much Shawn, God bless you.
- MNMalka NagelJan 7, 20264.0I stopped into this Verizon store because they told me they had a phone I wanted. I arrived one hour after my phone call and they did not have that phone. Maybe they sold it. Maybe not. Big store. I found the agents friendly.
Frequently Asked Questions About Verizon
What are the operating hours for the Verizon store in La Mesa?
The Verizon store in La Mesa is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Where is the Verizon store located in La Mesa?
The Verizon store is located at 5500 Grossmont Center Dr, Ste B3 - 53e, La Mesa, CA 91942.
What types of products can I find at the Verizon store in La Mesa?
You can find the latest 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, tablets, laptops, and 5G home internet solutions.
Does the Verizon store in La Mesa offer online ordering and pickup options?
Yes, you can shop online and choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
Can I schedule an appointment at the Verizon La Mesa store?
Yes, you can schedule an in-store appointment online for added convenience before visiting the store.
What payment methods does Verizon La Mesa accept?
They accept checks, debit cards, and mobile NFC payments. Cash is not required.
Does the Verizon store provide free Wi-Fi to customers?
Yes, free Wi-Fi is available at the Verizon store in La Mesa.
Are there any nearby places where I can shop or dine after visiting Verizon in La Mesa?
Yes, nearby you can visit California Gemstones for shopping, Maui Express for Hawaiian and American cuisine, or BFF Burgers, Fish And Fries for fast food and burgers.
What other mobile phone stores are located near Verizon in La Mesa?
Nearby mobile phone stores include AT&T Store, T-Mobile, and Touch-Tel Wireless, providing customers with additional options while shopping in the area.
Are there any beauty or fashion stores close to Verizon La Mesa?
Yes, you can visit Hair by Heidi K for hair services, Claire's for fashion accessories, and Bath & Body Works for beauty supplies nearby the Verizon store.
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Certified February 22, 2026Yext Knowledge Graph
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