VCA Grossmont Animal Hospital

Reviews

• MZ

  Mady Zach

  6 days ago
  5.0
  VCA Grossmont has been my dogs primary veterinarian clinic for the past 3 years. Every single experience with the staff has been nothing short of delightful. They are kind, patient & very helpful. My dog gets excited everytime we pull up to the vet! Every time I’ve called they answered promptly and answer all my questions in a way I can understand. Highly recommend making VCA Grossmont your primary vet as well!
• ED

  Evangeline D

  Dec 11, 2025
  2.0
  They were very strict in time and always says the doctor is busy and cannot accomodate. After check- in you still have to wait couple of mins before they could accomodate you. Not a good customer service.
• SB

  Sarah Brennan

  Nov 2, 2025
  5.0
  They do great work / partnership with the humane society and normal pet owners. The staff is so kind and accommodating.
• SB

  Stephanie Bamford-Erickson

  Oct 19, 2025
  5.0
  The staff here is amazing. I have been with VCA for over 12 years at different locations. I've always had wonderful doctors. Dr Avon is who I see and she is so sweet. She's incredible at her job and my dogs love her. She has a very gentle touch. They are compassionate and I feel my dog's are very well taken care of.
• SJ

  Salma Jimenez

  Sep 22, 2025
  1.0
  I had a scheduled appointment for my dog, who has anxiety, at 5:00 PM. I arrived around 4:40–4:45 PM, since I live nearby, and checked in. At check-in, I confirmed that my dog had received her prescribed Trazodone and Gabapentin two hours before the appointment. When asked if I had given the medications the night before, I explained that I had not, and they said okay. When our name was called, we answered the initial questions, and then the staff member left the room. Upon returning, he informed us that the doctor would not have time to see my dog and advised us to come back another morning, ensuring the medications were given both the night before and the morning of the visit. The doctor did not attempt to provide my dog’s vaccines or even evaluate her. Why even schedule appointments at 5:00PM, if they do not know if they will have time ? It was really unprofessional and such a waste of time. Effort could have been made. If they would’ve attempted then told me maybe another time, I would have understood. While I understand the caution needed with animals, my dog has not shown aggression—only anxiety. It was disappointing to have an appointment scheduled, arrive, and not be seen at all, especially with no effort made to proceed with her care. I later went to The Pet Hospital of La Mesa, where the doctor was excellent. Even though I had run out of medication at that point, she understood that my dog was anxious but not aggressive, and she was still able to provide the necessary care.

Frequently Asked Questions About VCA Grossmont Animal Hospital