VCA Grossmont Animal Hospital

4.4
246 reviews

About

VeterinariansVeterinary Clinics & HospitalsVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Grossmont Animal Hospital
8274 Parkway Drive #106, La Mesa, CA
91942, United States

Hours

Reviews

4.4
246 reviews
5 stars
184
4 stars
22
3 stars
14
2 stars
7
1 star
19

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Feedback on staff is mixed; while some customers praise the kindness and professionalism of the vets, others report rude or indifferent behavior from receptionists and technicians.

Service Quality

Many customers appreciate the thoroughness and care provided by specific veterinarians, particularly Dr. Avon and Dr. Chiang, but there are complaints about long wait times and unprofessional handling of appointments.

Facility Conditions

Several reviews mention the facility being outdated and not clean, with cramped waiting areas that may not be suitable for anxious pets.

Cost Concerns

Numerous customers express dissatisfaction with pricing, feeling that services are overpriced and that unnecessary treatments are suggested.

Communication Issues

There are reports of poor communication regarding appointments, treatment plans, and follow-up care, leading to frustration among clients.
  • CV
    Carole Veloso
    4 days ago
    5.0
    Large Dobie. Excellent Vet
  • MZ
    Mady Zach
    Jan 6, 2026
    5.0
    VCA Grossmont has been my dogs primary veterinarian clinic for the past 3 years. Every single experience with the staff has been nothing short of delightful. They are kind, patient & very helpful. My dog gets excited everytime we pull up to the vet! Every time I’ve called they answered promptly and answer all my questions in a way I can understand. Highly recommend making VCA Grossmont your primary vet as well!
  • ED
    Evangeline D
    Dec 11, 2025
    2.0
    They were very strict in time and always says the doctor is busy and cannot accomodate. After check- in you still have to wait couple of mins before they could accomodate you. Not a good customer service.
  • SB
    Sarah Brennan
    Nov 2, 2025
    5.0
    They do great work / partnership with the humane society and normal pet owners. The staff is so kind and accommodating.
  • SB
    Stephanie Bamford-Erickson
    Oct 19, 2025
    5.0
    The staff here is amazing. I have been with VCA for over 12 years at different locations. I've always had wonderful doctors. Dr Avon is who I see and she is so sweet. She's incredible at her job and my dogs love her. She has a very gentle touch. They are compassionate and I feel my dog's are very well taken care of.

Frequently Asked Questions About VCA Grossmont Animal Hospital

What are the operating hours of VCA Grossmont Animal Hospital?

VCA Grossmont Animal Hospital is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 2:00 PM, and is closed on Sundays.

What pet services does VCA Grossmont Animal Hospital offer?

They offer services including advanced care, allergy relief, diabetes treatment, diagnostics, diet and nutrition, flea and tick control, preventive care, spay and neuter, vaccines, weight loss programs, and more for cats and dogs.