Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 11248 Old Mill Lane in Jackson, CA 95642
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
221 reviews
5 stars
167
4 stars
23
3 stars
7
2 stars3
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Mariah, Ethan, and Rosie.
Wait Times
Several reviews highlighted long wait times and understaffing issues, leading to frustration among customers.
Product Knowledge
Customers appreciated the staff's expertise in handling phone upgrades and troubleshooting issues, often noting their ability to multitask effectively.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor service and lack of attention from staff during busy times.
- KWKerry Worgan3 days ago5.0Easy transition to a new provider, new phone works flawlessly and much better service throughout the County!
- CTChristine TempsDec 18, 20255.0So glad to have the help I needed with my new iPhone! I just need a n instruction manual! I am such a dinosaur when it comes to the phones! But overall it was easy 😃
- CLcheyenne lozanoDec 17, 20255.0Great experience! Jade was extremely helpful and pleasant. Upgraded my phone and it was fast and easy!
- JRJim RaymondDec 15, 20255.0Was very pleased with all the help and knowledge from Rosie.
- JFJennifer FaatzDec 10, 20255.0This store is always very helpful. Not only did they help me and upgrade me to a brand new phone...they made sure a Senior citizens phone was fixed and safe from scammers...
Frequently Asked Questions About Verizon
What products and brands does Verizon at 11248 Old Mill Lane in Jackson offer?
Verizon offers a variety of products including smartphones, cellular phones, tablets, accessories, smartwatches, and prepaid services from brands like Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
What are the opening hours for Verizon in Jackson, CA?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does the Verizon store in Jackson offer in-store pickup?
Yes, the Verizon store offers in-store pickup services.
How can I contact Verizon at Jackson, CA?
You can reach them by phone at +1 209-267-8196 or email at jackson.ca@russellcellular.com.
Which payment options are accepted at the Verizon store in Jackson?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is the Verizon store in Jackson wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Can I find Verizon in Jackson near any popular food spots?
Yes, Verizon is conveniently located near popular restaurants like Starbucks, Quiznos Sub, Little Caesars Pizza, Jack in the Box, McDonald's, and Chipotle Mexican Grill, making it easy to grab a meal or coffee before or after your visit.
What nearby places can help me with fitness or wellness around the Verizon store in Jackson?
You can visit Anytime Fitness gym or Amador Chiropractic Wellness nearby for fitness and wellness services around the Verizon store.
Are there nearby services for shipping or photography near Verizon in Jackson?
Yes, nearby you can find Goin' Postal for shipping and printing services, and Campbell Photography for professional photography needs.
Does Russell Cellular engage in community outreach in Jackson?
Yes, Russell Cellular is associated with RC Cares and Community Outreach initiatives in the Jackson area.