Brand Certified
Verizon
4.3(230 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
11248 Old Mill Lane, Jackson, CA
95642, United States
Certified by Verizon • Feb 22, 2026
(209) 267-8196
Certified by Verizon • Feb 22, 2026
https://www.russellcellular.com/store-locations/jackson-ca
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 11248 Old Mill Lane in Jackson, CA 95642
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.3
230 reviews
5 stars
170
4 stars
23
3 stars
7
2 stars3
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Mariah, Ethan, and Jade.
Wait Times
Several reviews highlighted long wait times and understaffing issues, leading to frustration among customers.
Product Knowledge
Customers appreciated the staff's ability to explain products and services thoroughly, helping them make informed decisions.
Mixed Experiences
While many had positive experiences, some customers reported poor service, including lack of acknowledgment and unresolved issues.
- BSBen ShawFeb 9, 20265.0Great experience!
- RBRon BouslogJan 14, 20265.0My experience with verizon was great treated with respect and, they figured out what was happening with my phone Jade was so helpful and took the time to explain thing's. The young man was also very helpful to. He sat down and took me through things with me, so jade could help other customers. Thank you again Russell Cellar
- KWKerry WorganJan 9, 20265.0Easy transition to a new provider, new phone works flawlessly and much better service throughout the County!
- CTChristine TempsDec 18, 20255.0So glad to have the help I needed with my new iPhone! I just need a n instruction manual! I am such a dinosaur when it comes to the phones! But overall it was easy 😃
- CLcheyenne lozanoDec 17, 20255.0Great experience! Jade was extremely helpful and pleasant. Upgraded my phone and it was fast and easy!
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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