Geek Squad

2.9
22 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
16171 Lake Forest Dr, Irvine, CA
92618, United States

Hours

Reviews

2.9
22 reviews
5 stars
10
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0
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0
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1
1 star
11
  • JL
    Jason Locke
    Jul 15, 2025
    1.0
    Worst phone system ever.
  • RB
    reza broomand
    May 31, 2025
    1.0
    Be extra careful with this people...I took in my 5 years old laptop for software upgrade...the first thing he suggested without even opening the laptop was you need to buy a new one and they will transfe all my data into the new one....their primary objective is to sell you a laptop...very disappointed ....
  • EB
    Emilie Blum
    Aug 18, 2022
    1.0
    Would give 0 stars if I could. Brought in an iPad after being assigned to this location via Apple Tech Support, because all of the sudden my charging cord wouldn’t fit in the port. The tech at GeekSquad took one look at it and said it was irreparable and I had to buy a new iPad. It was really defeating but I’m SO glad I didn’t believe her because I took the iPad down the street to an independent repair shop and they knew what was wrong before I even showed them the port! In 5 seconds they were able to identify and remove a piece of one of my aftermarket charging cables that had become stuck in the port and was the reason why I couldn’t charge the iPad. GeekSquad is an absolute scam and they don’t deserve to be contracted with Apple since they clearly have no idea what they are doing.
  • LT
    Lt Togafau
    Feb 19, 2022
    5.0
    Great service, Jack is the man he fixed my cars audio, super fast! Thank you Jack!
  • SR
    ServiceFirst Restoration
    Jul 29, 2020
    1.0
    I was 10 minutes late to an appointment that I waited weeks to get in for and they said they could not help me. I paid for an extended warranty and I should just be able to drop off the computer in a matter of minutes. You have my information do you have our device just drop it off and sign a signature. I talk to the manager and the service was terrible they did absolutely nothing. They told me I could wait all day and hopefully get in. This place sucks

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Irvine offer?

Geek Squad at Best Buy provides tech repair, setup, and support services for computers, mobile phones, televisions, and other electronics.

Where is Geek Squad located in Irvine?

Geek Squad is located at 16171 Lake Forest Dr, Irvine, CA 92618.