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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,500 reviews
5 stars
1,346
4 stars
583
3 stars
279
2 stars
96
1 star
196
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some staff were praised for being helpful and knowledgeable, others were criticized for being dismissive or unhelpful.
Staff Knowledge
Several customers highlighted the expertise and professionalism of staff members, particularly in the Geek Squad, while others noted a lack of product knowledge among some employees.
Inventory Issues
Customers frequently reported issues with product availability and stock levels, leading to frustration when items were not in stock or orders were not fulfilled on time.
Pricing Concerns
Many reviews mentioned that prices were perceived as high, with some customers expressing dissatisfaction with pricing discrepancies and the value of products.
Store Environment
The store was described as clean and well-organized, but some customers noted that it could feel understaffed during busy times, leading to long wait times for assistance.
- MNMarie Neill5 days ago5.0Dear Best Buy – Lake Forest, I would like to share my appreciation for Mira El Ahdab from the Geek Squad. I recently visited the store because I was having issues with my laptop and needed assistance. Even though I did not have an appointment, Mira kindly helped me right away and quickly fixed the problem. Mira’s professionalism, patience, and friendly attitude truly stood out. I noticed how well she assisted other customers as well, and it’s clear she takes pride in providing excellent service. Because of my great experience, I returned to the store and ended up purchasing a new laptop. If any customers need Geek Squad assistance, I highly recommend speaking with Mira—she is outstanding. Thank you, Marie
- ABAlen BeygelmanNov 16, 20255.0Picked up an order. Quick and easy
- RRRavi Singh (Ravi)Nov 11, 20255.0Online purchase pickup. Easy easy process.
- CFCarla FrazãoNov 8, 20254.0Ótima variedade , power bank sempre vale a pena comprar um bom e aqui tem .Recomendo essa loja para eletrônicos
- B1Ben 11Oct 29, 20252.0Dude here told my girlfriend all desktops had speakers like it was something she should have known only to find out that moniter did not have speakers. Cmon man.
Frequently Asked Questions About Best Buy
What are the opening hours of Best Buy at 16171 Lake Forest Dr, Irvine?
Best Buy in Irvine is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer in-store pickup?
Yes, this Best Buy location offers in-store pickup services for your convenience.
Can I get electronic devices repaired at this Best Buy?
Yes, this store provides service repairs and support through Geek Squad.
Is the Best Buy at Lake Forest Dr wheelchair accessible?
Yes, this Best Buy location has a wheelchair accessible entrance to accommodate all customers.
What kind of products can I find at Best Buy in Irvine?
You can shop for TVs, computers, appliances, cameras, and other electronics, with expert advice and Geek Squad support available.
What are some nearby food options if I visit Best Buy in Irvine?
Nearby you can find restaurants like Subway, Pick Up Stix, Del Taco, and McDonald's for quick and varied dining options.
Where can I get computer repair services near Best Buy?
Geek Squad, located nearby, offers specialized TV mounting, IT service, and computer repair services.
Are there any furniture stores close to Best Buy where I can shop after electronics?
Yes, Restoration Hardware, Spectrum Crossroads Irvine RH Outlet, and RH Outlet Irvine are nearby furniture stores you can visit.
Does this Best Buy location accept debit cards and checks for payment?
Yes, this store accepts payments via debit cards and checks.
Is appointment required for shopping or services at this Best Buy?
No appointment is required for shopping or services; you can visit spontaneously during business hours.