Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,525 reviews
5 stars
1,366
4 stars
585
3 stars
279
2 stars
96
1 star
199
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently reported being short-staffed, leading to long wait times and unassisted shopping experiences.
Customer Service
While some staff provided excellent service and were helpful, there were numerous complaints about rude or unhelpful employees.
Product Availability
Customers expressed frustration over low inventory levels and issues with online order fulfillment.
Positive Experiences
Several reviews highlighted exceptional service from specific employees, indicating that when assistance was provided, it was often very good.
- MKMohamad kourghi1 day ago1.0They are linked through Citi bank, purposely put you on endless cycle of interest, an exploitation system, be aware, stay away. I was charged an extra $2k interest without even knowing.
- LHLaurie House6 days ago5.0Great best buy....Needed a phone for an elderly woman...and was helped quickly and efficiently. He was an excellent salesman....said she would "love the phone"... and she does. Thanks
- CAcameron amjadiJan 2, 20265.0Jack did an awesome job installing my radio.. would definitely recommend having your radio installed here! He also talked me through the options I had to get my radio to work which I really appreciate and he ended up saving me $320 with the parts I didn’t need so I could return it to Best Buy which again is super cool of him.. I’ll be coming here whenever I need car electronic stuff done… one thing was there is a small crack on my 13.1 inch glass screen on the corner bezel of my new radio but not sure if that’s just an accident that happened at bestbuy or something I did before the radio was brought in but it doesn’t affect it and it’s barely noticeable so I don’t care all that much I’ll add a photo of my car radio a little later 👍👌
- LGLuis GabrielDec 29, 20251.0They never have staff to help customers. I waited for an hour and saw about 10 customers leave the store because there was no one to assist them. They have a sign on the door saying they're short-staffed, yet there are always three of them standing around chatting and doing nothing. I wanted to buy a laptop, but I had to leave.
- GAGawain AndersonDec 29, 20251.0Was told I need to order online the replacement warranty product because they no longer carry it in store I agreed with the clerk that I can order online from anywhere online and clarified the only reason I bought the headphones at a physical store was to ensure I could conveniently use the warranty in store if necessary Honestly no point in buying in stores if they don't keep any inventory available
Frequently Asked Questions About Best Buy
What are the opening hours of Best Buy at 16171 Lake Forest Dr, Irvine?
Best Buy in Irvine is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer in-store pickup?
Yes, this Best Buy location offers in-store pickup services for your convenience.
Can I get electronic devices repaired at this Best Buy?
Yes, this store provides service repairs and support through Geek Squad.
Is the Best Buy at Lake Forest Dr wheelchair accessible?
Yes, this Best Buy location has a wheelchair accessible entrance to accommodate all customers.
What kind of products can I find at Best Buy in Irvine?
You can shop for TVs, computers, appliances, cameras, and other electronics, with expert advice and Geek Squad support available.
What are some nearby food options if I visit Best Buy in Irvine?
Nearby you can find restaurants like Subway, Pick Up Stix, Del Taco, and McDonald's for quick and varied dining options.
Where can I get computer repair services near Best Buy?
Geek Squad, located nearby, offers specialized TV mounting, IT service, and computer repair services.
Are there any furniture stores close to Best Buy where I can shop after electronics?
Yes, Restoration Hardware, Spectrum Crossroads Irvine RH Outlet, and RH Outlet Irvine are nearby furniture stores you can visit.
Does this Best Buy location accept debit cards and checks for payment?
Yes, this store accepts payments via debit cards and checks.
Is appointment required for shopping or services at this Best Buy?
No appointment is required for shopping or services; you can visit spontaneously during business hours.