Verizon

4.6
341 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Highland, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
4120 Highland Ave, Highland, CA
92346, United States

Hours

Reviews

4.6
339 reviews
5 stars
286
4 stars
18
3 stars
10
2 stars
2
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist.

Professionalism

Many reviews highlighted the professionalism of the associates, noting their patience and ability to explain processes clearly.

Store Environment

The store was frequently described as clean and well-organized, contributing to a positive shopping experience.

Product Knowledge

Staff demonstrated a strong understanding of products and services, helping customers make informed decisions.

Mixed Experiences

While most feedback was positive, some customers reported issues with pricing transparency and service quality, indicating room for improvement.
  • HL
    Holly Lorenzo
    3 days ago
    5.0
    Loved this store!(: all the employees were very helpful and so nice
  • AR
    Alice Ramos
    4 days ago
    5.0
    Everyone was very helpful and it was a great experience! Thanks
  • PC
    Paula Cleveland
    6 days ago
    5.0
    Jose and Brian were so helpful. Such a painless transaction.
  • LR
    Lisa Rumph
    Oct 20, 2025
    5.0
    The process was easy and as a new customer I had access to a lot of useful perks. I was with my previous carrier for 9 years. I definitely should have left sooner. The associate was very nice and informative.
  • DC
    Danielle Chafey
    Oct 3, 2025
    5.0
    I visited the Verizon on September 30. I was helped by Anais V. She was professional, knowledgeable, timely and pleasant. Great customer service I give A++

Frequently Asked Questions About Verizon

What types of products does Verizon Highland offer?

Verizon Highland offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What brands are available at Verizon Highland?

You can find products from Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Otterbox, PureGear, and Mophie.