Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Hesperia, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
275 reviews
5 stars
234
4 stars
13
3 stars
6
2 stars
5
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Ramon, Savannah, and Lauren.
Professionalism
The staff was frequently described as professional and attentive, providing detailed information and assistance during the purchasing process.
Product Knowledge
Customers noted that employees demonstrated a strong understanding of products and plans, helping them make informed decisions.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding upselling and customer service issues.
Promotions and Offers
Several customers expressed dissatisfaction with promotional offers not being honored or issues with billing discrepancies.
- KLkeri lopez5 days ago5.0The young man who helped me was so helpful. He went above and beyond to help me.
- ECEdward CarlonSep 28, 20255.0Cool people
- ATAshley TorresSep 11, 20255.0The worker was very well spoken. He helped us feel at ease in choosing Verizon. He was very detailed about our new phone plan and it seemed very easy to make the switch to Verizon. We loved it.
- WMWilliam MortonJun 30, 20255.0Juan and the store manager did a fantastic job helping me with getting a new phone. Even saved me money moving forward. They had a wealth of knowledge of all products and options best for me. Felt very good leaving the store
- TATyler AngeliniJun 28, 20255.0Great experience. Fast, informative and helpful!
Frequently Asked Questions About Verizon
What types of products are available at Verizon in Hesperia?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, Motorola, and Google.
What services does Verizon provide at this location?
Services include new lines, device upgrades, new devices, accessories, and device protection to help customers connect their technology reliably.
What are the operating hours for Verizon in Hesperia?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturdays from 10:00 AM to 7:00 PM, and Sundays from 11:00 AM to 7:00 PM.
What payment options can I use at Verizon in Hesperia?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Verizon in Hesperia offer in-store pickup?
Yes, in-store pickup is available for customers ordering online or through the app.
How can customers schedule services or manage their accounts with Verizon?
Customers can use the My Verizon app or visit the quick scheduling link to manage appointments and their account.
What nearby stores could I visit for additional electronics or mobile phone options?
Nearby places include Metro by T-Mobile and RadioShack, both mobile phone stores that offer a variety of electronics and telecommunications products.
Are there convenient food or grocery stores near Verizon in Hesperia?
Yes, Stater Bros. Markets and 99 Cent Discount Store are nearby for grocery shopping before or after your visit to Verizon.
Can I access financial services near Verizon in Hesperia?
Coinme, a financial service and ATM provider, along with SchoolsFirst Federal Credit Union and U.S. Bank, are nearby to handle your banking needs.
What types of languages are supported at Verizon in Hesperia?
Verizon supports services in both English and Spanish to assist a diverse customer base.