Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Hesperia for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
305 reviews
5 stars
152
4 stars
38
3 stars
27
2 stars
19
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, with staff being unhelpful, rude, or dismissive.
Staff Knowledge
While some employees were praised for their knowledge and helpfulness, others were criticized for lacking the necessary skills to assist customers effectively.
Billing Issues
Numerous reviews highlighted significant billing problems, including overcharging and unresponsive management regarding billing disputes.
Wait Times
Customers frequently mentioned long wait times and inefficient service, often feeling ignored or neglected during their visits.
Mixed Experiences
There were mixed reviews regarding individual staff members, with some receiving high praise while others were described as unprofessional.
- JAJoseph AlmondDec 16, 20251.0Business managers at this location are horrible. I have been charged more than $400 over for 6 months in a row making my bill almost $900 instead of +/- 450. They go thru business managers alot, last one always leaving a mess and ghosting after they leave making me have to go in to find out who is now the manager. I gave a trade in for a special, now vetting notice my trade in was not received and being charged $1000. I have made an insane amount of attempts going in to contact my business manager and she is never there. She does not return text or calls. Verizon business is the worst business ever. DO NOT GO TO VERIZON FOR BUSINESS.
- ELEmmie LimonOct 17, 20251.0Took all the way from 11 AM to 3 PM and I still am not finished. This place is a joke run
- DWDavid WilbertOct 3, 20255.0Excellent service. Rep was awesome and very helpful. Unfortunately both my Verizon cell service is not working and neither is my Frontier home Fibre optic internet service are working in my area.
- RGRoger GrijalvaAug 22, 20182.0These people are deceptive, watch out!
Frequently Asked Questions About Verizon
What are the Verizon store hours in Hesperia?
The Verizon store in Hesperia is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Which brands of smartphones does Verizon Hesperia offer?
Verizon Hesperia offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and other brands like Motorola, Kyocera, and TCL.
What services can I get at the Verizon store in Hesperia?
The store provides mobile plans, wireless internet plans, voice plans, and Fios internet plans as well as business cell phones, mobile hotspots, tablets, and laptops.
Can I pick up my online order at the Verizon Hesperia store?
Yes, you can buy online and pick up your order in store with in-store pickup, and there are also options for free 2-day shipping, express lockers, or same-day delivery in select areas.
How can I schedule an appointment at the Verizon Hesperia store?
You can schedule an in-store appointment through the Verizon website or by using the My Verizon app with the provided quick link for scheduling.
What payment methods does Verizon Hesperia accept?
Verizon Hesperia accepts checks, debit cards, and mobile NFC payments. It does not require cash only and accepts multiple forms of payment.
Does the Verizon Hesperia store offer free Wi-Fi?
Yes, the store offers free Wi-Fi to its customers.
What nearby dining options can I visit before or after shopping at Verizon Hesperia?
Nearby you can find Golden Corral Buffet & Grill, Baker's Drive-Thru, Farmer Boys, and Starbucks, offering a variety of dining options including American, fast food, burgers, and coffee shops.
Are there any nearby medical services close to Verizon Hesperia?
Yes, close to Verizon are Meridian Urgent Care and Occupational Health, High Desert Smiles Dentistry, and My Kid's Dentist & Orthodontics for medical and dental needs.
Which nearby stores could I visit for additional mobile phone or telecommunications services?
Nearby you have other mobile phone stores and telecommunications providers including AT&T Stores to compare plans and devices or get accessories.