Business Details
About
VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesVCA Animal Hospitals
4 doctors animal hospital with capable and experienced staff. Our motto has always been " We take pride in the care that we provide". VCA Hermosa typically treats cats and dogs, and is designed to assist in routine preventative care of young and healthy pets, as well as early detection of disease as the pet ages, along with complete surgical care as necessary during the pet's lifetime.
Location
VCA Hermosa Animal Hospital
560 Pacific Coast Highway, Hermosa Beach, CA
90254, United States
Hours
Reviews
4.5
181 reviews
5 stars
145
4 stars
11
3 stars
8
2 stars
3
1 star
14
What are people saying?
AI-generated from recent customer reviews
Veterinary Care
Many customers praised the veterinarians for their knowledge, compassion, and thoroughness in treating pets.
Staff Experience
Feedback on staff was mixed; while some praised the friendliness and helpfulness, others reported rudeness and poor customer service.
Appointment Availability
Numerous reviews highlighted issues with scheduling, including long wait times for appointments and last-minute cancellations.
Costs and Billing
Several customers expressed dissatisfaction with high costs and perceived upselling of services, leading to frustration with the billing process.
Facility Conditions
The clinic received positive remarks for cleanliness and organization, although some noted issues with wait times and service efficiency.
- JWJake Wood4 days ago1.0Profit over pet care. I made a next day visit to see a vet for my 14 year old dog who had a massive tumor that began bleeding through the skin. I arrived to my appointment 10 minutes late. After waiting for 7-10 minutes the woman at the front desk informed me that since I was late to my appointment they would have to reschedule me for another day. Apparently their policy is five minutes. FIVE minutes. I didn’t think she was serious. I informed her that my dog was in a lot of pain and it was an emergency. The vet didn’t even bother to come out the ten feet to even lay eyes on my dog and advise on where to go. There were a number of other people in the waiting room. I sense they were all shocked by the interaction as well. One woman even said she’d let me have her spot if her dog wasn’t already in the back. The woman in the front finally went back to ask the vet to make an exception. The vet declined. The entire episode was a shocking display of poor customer service, to say nothing of the utter disregard for my pets wellbeing. I asked the woman at the counter to print my medical records so that I could find a new vet. I walked out with them and will never be going back.
- CGChrystine GonzalezNov 5, 20255.0First time here and it was a good experience thank you Dr Chang for helping me with pechochos first check up. And thank you ladies from the front desk for helping us out 🩷
- SASharmila AroraSep 8, 20255.0I was so impressed by Dr.Jacks. She gave her time, was always following up if I left messages, and treated my pup like her own. I would recommend her in a heartbeat.
- FAFarida AlamiAug 5, 20255.0Always the best care for our dog! I am glad we found this clinic and I would not go anywhere else anymore! Super friendly, clean, the doctors are amazing and they take the time to talk to you. Highly recommend
- DGD GJul 24, 20251.0I feel like my time and money is wasted with these vets here. One vet says its this...the other says it's not. Spent way too much money and issue still is not resolved. Try somewhere else. Maybe one that has vets that are consistent and know what they are talking about.
Frequently Asked Questions About VCA Hermosa Animal Hospital
What types of pets does VCA Hermosa Animal Hospital primarily treat?
VCA Hermosa Animal Hospital primarily treats cats and dogs.
What are the operating hours of VCA Hermosa Animal Hospital?
The hospital is open Monday to Friday from 7:30 AM to 6:00 PM, and on Saturdays from 8:00 AM to 3:30 PM. It is closed on Sundays.
What types of services does VCA Hermosa Animal Hospital offer?
They offer a wide range of services including preventive care, surgery, dental care, diagnostics, immunizations, pet boarding, and specialized care like cardiology, ophthalmology, and laser surgery.
Does VCA Hermosa Animal Hospital accept credit card payments?
Yes, they accept American Express, Discover, Mastercard, and Visa, as well as cash and checks.
What is the address and contact phone number for VCA Hermosa Animal Hospital?
The hospital is located at 560 Pacific Coast Highway, Hermosa Beach, CA 90254. Their local phone number is +1 310-376-8819.
Is there a special offer for new patients at VCA Hermosa Animal Hospital?
Yes, new patients can click for a free first exam coupon available on their website.
What local businesses are near VCA Hermosa Animal Hospital?
Nearby businesses include Hermosa Animal Hospital, The Puppy Academy, and Dream Nails salon, among others.
How can customers combine a visit to VCA Hermosa Animal Hospital with some local shopping or dining?
Customers can visit nearby places like alkapowerus for dining and Purple Haze Smoke Shop for shopping, both located close to the hospital.
Are there fitness facilities near VCA Hermosa Animal Hospital for customers to visit?
Yes, there are gyms nearby such as Excelsior In Motion boxing club and Deuce Athletics sports venue where customers can exercise before or after their visit.
Which veterinary services or pet-related businesses are located near VCA Hermosa Animal Hospital?
Besides VCA Hermosa Animal Hospital itself, nearby pet-related businesses include Hermosa Animal Hospital and The Puppy Academy offering veterinary and dog training services.