Verizon

4.4
347 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Hemet, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1191 S. Sanderson Ave., Hemet, CA
92545, United States

Hours

Reviews

4.4
345 reviews
5 stars
277
4 stars
18
3 stars
8
2 stars
8
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting employees like Destiny, Daniel, Josh, and Ryan for their helpfulness and professionalism.

Knowledgeable Staff

Customers frequently noted the staff's knowledge and ability to explain products and services clearly, making the purchasing process easier.

Mixed Experiences

While most reviews were positive, some customers reported issues with service delays and a lack of staff during busy times, indicating room for improvement.

Store Environment

The store was described as clean and welcoming, with many customers appreciating the efficient service and minimal wait times.
  • JT
    johnathon tucker
    Jan 5, 2026
    5.0
    Destiny was very professional she i was able to get what I needed and I can't wait to come back again
  • DP
    David perrault
    Dec 27, 2025
    5.0
    Destiny is the best!!!! 5 stars
  • LH
    Loretta Holmes
    Nov 22, 2025
    5.0
    Destiny did an amazing job! Great customer service. 5 Stars
  • KM
    keke Murray
    Nov 10, 2025
    5.0
    Outstanding treatment would highly recommend.
  • EP
    eric prydz
    Nov 7, 2025
    1.0
    One of the guys did not know a process and I'm now dealing with the headache of not getting a phone and having to call Corporate Verizon to fix this.

Frequently Asked Questions About Verizon

What types of products does Victra offer at the Hemet, CA location?

Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, and Motorola.

What services are available at Victra — Verizon Authorized Retailer in Hemet?

Services include new lines, upgrades, new devices, accessories sales, and device protection. In-store pickup is available but delivery services are not provided.