Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Hemet for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
511 reviews
5 stars
268
4 stars
58
3 stars
47
2 stars
42
1 star
96
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, citing rude and unhelpful staff, long wait times, and a lack of accountability.
Staff Knowledge
Several reviews highlighted a lack of knowledge among staff regarding products and services, leading to customer frustration.
Positive Experiences
Despite negative feedback, some customers praised specific employees for their helpfulness and professionalism, indicating that there are positive interactions to be had.
Management Issues
Multiple reviews mentioned unprofessional behavior from management, contributing to a negative atmosphere in the store.
Service Efficiency
Customers expressed dissatisfaction with the efficiency of service, often experiencing long wait times and inadequate assistance.
- AMAcela MunizDec 4, 20251.0We came to check my phone they take forever to attend and when I ask about some screen one of the employees tell me what I want be very nasty and tell me get out here .very very bad services and other employees ask me leave the store improperly .I have a business whit them for the last 20 years my family and my internet services whit them but now I feel very disagree ,I'm a heart surgeon and I never expected this behavior in a public sales company
- YFYessenia FrancoDec 3, 20251.0We went to upgrade our phone and I was so disappointed how much the customer service has dropped, the employee we got seemed annoyed that I was asking questions regarding what we where paying, our plan and wasn't helpful what so ever I had to go on my own and look up the information I would thru the Verizon App also a huge Red flag he was such in a hurry for us to leave that he didn't even activate the phone he didn't even turn it on or open the box he didn't give us the option if we wanted him or us to activate it. He just told us to use an app to transfer everything when we got home.
- SASheena AriasNov 20, 20251.0I came in to upgrade my phone and the representative, who helped me added the phone that I wanted to trade in to my line and said that.Wait a few weeks to get a new replacement from assurion. This dumb representative never added the protection plan that I agreed to.So now I don't have a protection plan on that line because of her, and now I have to wait longer to get a replacement phone. Now I see why everyone in verizon is getting fired... fifteen years with verizon, and I am at my peak of leaving, because you guys give too many issues for no reason.
- RJRoger JarvisNov 19, 20255.0I have been having problems with my new iPhone for over a week. After 4 visits to stores and over 11 hours with tech support, Daniel and his manager fixed the problem with my phone. For them it was simple but numerous others could not problem solve the issue correctly. I was literally ready to give up and Daniel said “ no, don’t say that because I will fix this”. He did. Thank you Daniel!!! Verizon needs to learn from this amazing team. They have a lot if knowledge and customer skills to teach.
- MIMoises IbarraNov 13, 20251.0The automated machine doesnt help at all when trying to contact Verizon and the Verizon app is no help at all either I need to speake to a physical person. Want to make sure my payment went through and was collected. I see in my account it shows I still have the money. I have other automatic payments that will be taken from my account. And if that happened I dont want my phone lines cut off because of what ever reason or excuse Verizon will have. When I try calling back it won't go through. Even after I was on the phone waiting for the code it was providing to show proof of who is calling. Don't go for Verizon to much just to get help from customer service its like I have to jump through hoops just to talk to someone and make sure my payment went through.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Hemet?
The Verizon store in Hemet is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Where is the Verizon store located in Hemet?
The Verizon store is located at 3301 W Florida Ave, Hemet, CA 92545.
What brands of smartphones can I find at the Verizon Hemet store?
You can find the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Verizon Hemet store.
Does Verizon Hemet offer online ordering and in-store pickup?
Yes, Verizon Hemet offers online orders with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available.
What types of products and services does Verizon Hemet provide?
Verizon Hemet provides mobile phones, 5G home internet, business cell phones, mobile hotspots, tablets, laptops, and offers mobile, wireless internet, voice, and Fios internet plans.
How can I schedule an appointment at Verizon Hemet?
You can schedule an in-store appointment at Verizon Hemet by visiting their website or using the My Verizon app.
What languages are supported at Verizon Hemet?
Verizon Hemet supports both English and Spanish languages.
Are there any nearby restaurants where I can grab a meal before or after visiting Verizon Hemet?
Yes, you can visit Taco Bell, Antonios Pizza, Mia's Country Kitchen, Blaze Pizza, or Coco's Bakery Restaurant, which are all near the Verizon store in Hemet.
Is there a nearby pharmacy if I need to pick up any prescriptions when I visit Verizon Hemet?
Inland Valley Pharmacy is located close to the Verizon store in Hemet, making it convenient for you to combine errands.
What nearby transit or travel services can help me get to the Verizon Hemet store?
Traveling With Coronado, a nearby travel service, can assist with transportation needs when visiting the Verizon store in Hemet.