Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Grass Valley, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
294 reviews
5 stars
226
4 stars
25
3 stars
7
2 stars
8
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, knowledgeable, and patient, providing excellent customer service.
Efficiency
Many customers noted the quick service and efficiency in handling their needs, often leaving satisfied with minimal wait times.
Staff Knowledge
Employees are often described as knowledgeable about products and services, helping customers with technical issues and upgrades.
Mixed Experiences
While many reviews are positive, there are some negative experiences regarding disinterested staff and long wait times.
Store Environment
The store is generally described as clean and well-stocked, although some customers suggested it could benefit from more staff.
- RMRob MNov 8, 20255.0Excellent help and attention to detail
- CHCrazy HeartOct 25, 20255.0The person working was, on top of it and help get what I needed. I was really happy how fast I was in and out
- STSharon TurnerOct 12, 20255.0The 2 men that helped me were so kind.
- LMleslyn McCallumOct 7, 20255.0Excellent service. Very friendly and professional. Best Verizon Store in Grass Valley -Freeman Lane.
- HSHeidi SeaversSep 28, 20255.0Trevor helped us make the transition from AT&T to Verizon as seamless as it could be. Even when some challenges presented themselves, he remained patient and did not rush us through the decisions or make us feel like we were difficult to work with. Great customer service from Trevor and the entire staff. The store was well supplied to meet our needs for screen protectors and cases for our new devices. We are glad we chose this location and are looking forward to working with them long term.
Frequently Asked Questions About Verizon
What products and brands does Verizon in Grass Valley offer?
Verizon offers a full range of wireless devices including phones, tablets, smartwatches, accessories, and brands like Samsung, Apple, Motorola, Google, and more.
What are the normal business hours for Verizon at 682 Freeman Ln?
Verizon is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What payment options does Verizon in Grass Valley accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon offer in-store pickup services?
Yes, Verizon provides in-store pickup for orders.
What languages are spoken at Verizon in Grass Valley?
Staff at Verizon speak both English and Spanish to assist customers.
How can I contact Verizon Grass Valley by phone or email?
You can call them at +1 530-477-8042 or email Info@victra.com.
Are there any nearby coffee shops where I can relax before or after visiting Verizon?
Yes, Peet's Coffee and Tea is nearby, a great spot to enjoy a coffee before or after your visit.
Where can I find other mobile phone stores close to Verizon Grass Valley?
There is another Verizon store and Victra - Verizon Authorized Retailer nearby, offering additional wireless services.
What nearby shopping options are available alongside Verizon in Grass Valley?
Nearby shopping includes Famous Footwear, Maurices, Raley's, and Mattress Firm, perfect for combining your electronics visit with other needs.
Does Verizon in Grass Valley provide any eco-friendly services?
Yes, they offer electronics recycling to help customers responsibly dispose of devices.