Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Grass Valley, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
521 reviews
5 stars
432
4 stars
36
3 stars
13
2 stars4
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful throughout their experience.
Efficiency
Customers frequently noted that the service was fast and efficient, with many expressing satisfaction with the quick resolution of their needs.
Sales Practices
Some reviews raised concerns about deceptive sales tactics and issues with billing, indicating a need for improved transparency.
Overall Experience
Most customers reported positive experiences, highlighting the pleasant atmosphere and supportive staff.
- PPP.I.2 days ago1.0Verizon told me I was a victim of unauthorized MAC Bridging and IP Address Hijacking. All of my search results are coming back to the hackers location at El Prado Estates RV Park in Yuma, AZ. Verizon will not cooperate with Law Enforcement to stop the person hacking Verizon customers. All of my search results continue to be for the hackers location.
- KCKiira ChadwickJan 3, 20265.0Very helpful and friendly staff!
- AWAlyssa WesterlundDec 15, 20255.0Parker was awesome. Incredibly competent, friendly and fast. Thanks so much, you made an experience I was dreading pleasant and beneficial.
- DMDoug MorganDec 4, 20255.0Tech was competent, fast and communicated very well. He answered all my questions and got me set up quickly!
- DWDan WordenNov 29, 20255.0Attendant was courteous and knowledgeable about the process of buying and setting up a new phone.
Frequently Asked Questions About Verizon
What products does Verizon in Grass Valley offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Verizon in Grass Valley?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Can I pick up my online orders in-store at Verizon Grass Valley?
Yes, Verizon Grass Valley offers in-store pickup services for your convenience.
What payment options are accepted at Verizon in Grass Valley?
Payments can be made using American Express, Discover, Mastercard, Visa, cash, and mobile payments like Apple Pay, Android Pay, and Samsung Pay.
What brands are available at Verizon in Grass Valley?
You can find brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and others at this location.
Does Verizon Grass Valley offer free Wi-Fi to customers?
Yes, the store provides free Wi-Fi for its customers while they shop or wait for service.
How can I contact Verizon Grass Valley for more information?
You can contact the store by phone at +1 530-798-5021 or email at Info@victra.com.
What nearby dining options are available around Verizon Grass Valley?
Nearby dining options include CoCo's Candy and Creamery, Subway, Papa Murphy's pizza restaurant, and Cesar's Quick Lunch for Mexican cuisine.
Are there any nearby services for mobile phone repair close to Verizon Grass Valley?
Yes, Asurion Tech Repair & Solutions is nearby, providing mobile phone repair and IT service and computer repair.
What financial services are located near Verizon in Grass Valley?
Nearby financial services include LibertyX Bitcoin ATM, Coinme currency exchange, and First U.S. Community Credit Union with ATM services.