Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Grass Valley, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
513 reviews
5 stars
425
4 stars
36
3 stars
13
2 stars4
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Most customers praised the staff for being friendly, helpful, and knowledgeable, contributing to a positive overall experience.
Professionalism
Many reviews highlighted the professionalism of the staff, noting their efficiency and ability to handle customer needs effectively.
Product Knowledge
Customers frequently mentioned the staff's extensive knowledge about products and services, which helped them make informed decisions.
Sales Experience
Several reviews indicated that customers felt no pressure during the sales process, appreciating the transparent communication regarding options and pricing.
Mixed Experiences
While many reviews were positive, some customers reported issues with misleading information regarding contracts and warranties, leading to dissatisfaction.
- SGShivani GrailNov 11, 20254.0Dave took the time to explain my plan. He saved me $30 a month and I got a new phone. Very satisfying
- DDDan DemartiniNov 10, 20255.0Parker did a wonderful job of helping me and getting me set up with a new phone programming? It everything I am so thrilled.
- LBLouanna BurnettNov 8, 20255.0The young man that helped me was very pleasant, patient and knowledgeable. He even took time to teach me a few things about my phone ( luckily I was the only one there at that time) I really appreciate the kind service.
- JGJason GordonOct 18, 20255.0Professional, courteous, friendly, and very helpfull, overall great experience!!!! 👍
- ESEleanor SellsOct 11, 20255.0It was a good experience. My phone was about 5 yrs. olf and was tome to upgrade It didn't take to long. Wasn't pressured into anything I didn't want or need. Would diffently go back to this store.
Frequently Asked Questions About Verizon
What products does Verizon in Grass Valley offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Verizon in Grass Valley?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Can I pick up my online orders in-store at Verizon Grass Valley?
Yes, Verizon Grass Valley offers in-store pickup services for your convenience.
What payment options are accepted at Verizon in Grass Valley?
Payments can be made using American Express, Discover, Mastercard, Visa, cash, and mobile payments like Apple Pay, Android Pay, and Samsung Pay.
What brands are available at Verizon in Grass Valley?
You can find brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and others at this location.
Does Verizon Grass Valley offer free Wi-Fi to customers?
Yes, the store provides free Wi-Fi for its customers while they shop or wait for service.
How can I contact Verizon Grass Valley for more information?
You can contact the store by phone at +1 530-798-5021 or email at Info@victra.com.
What nearby dining options are available around Verizon Grass Valley?
Nearby dining options include CoCo's Candy and Creamery, Subway, Papa Murphy's pizza restaurant, and Cesar's Quick Lunch for Mexican cuisine.
Are there any nearby services for mobile phone repair close to Verizon Grass Valley?
Yes, Asurion Tech Repair & Solutions is nearby, providing mobile phone repair and IT service and computer repair.
What financial services are located near Verizon in Grass Valley?
Nearby financial services include LibertyX Bitcoin ATM, Coinme currency exchange, and First U.S. Community Credit Union with ATM services.