Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.9
1,092 reviews
5 stars
647
4 stars
153
3 stars
67
2 stars
33
1 star
192
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including long wait times, unhelpful staff, and rude interactions.
Staff Professionalism
While some employees were praised for their helpfulness and professionalism, others were criticized for being dismissive and untrained.
Store Organization
Customers frequently mentioned disorganization and inefficiency in handling appointments and customer inquiries.
Product Availability
Several reviews highlighted issues with product availability and communication regarding stock, leading to frustration among customers.
Repair Experience
Customers expressed dissatisfaction with repair services, citing delays and unresolved issues after repairs.
- JMJesús Omar González Melchor5 days ago5.0Todas las tiendas Apple están geniales y el trato es demasiado amable Y esta plaza que pertenece a Glendale es un lugar fabuloso para tomar un café en alguna de sus calles y disfrutar el clima.
- MOMary Eileen O'Donnell6 days ago5.0I had to go to the store twice over the holidays for them to restore my 2020 Mac, which had stopped working. They were absolutely wonderful. They couldn’t complete it the first day because the store was closing. So I had an appointment and went back the second day. Particularly helpful was Emmanuel. He was extraordinarily helpful and kind. Fernando helped too. This is a great location.
- ASAnumita SinhaJan 4, 20261.0Very average experience. Came in to buy the latest iPhone 17 Pro and was requested to wait for a long time, prioritising other customers who are just browsing. Additionally if you’re spending $1100+ you would at least expect some decent treatment. This is what they suggested to use as they weren’t giving out bags anymore.
- MKManon KLEINDec 12, 20255.0I brought my MacBook Air in for a technical issue. Alfonso and Fernando took care of it. They were wonderful! I thank them for their time, patience, and professionalism.
- GMGurgen MarkosianDec 7, 20251.0Disgusting service waited an hour to buy a phone. Didn't wait for anyone and left.
Frequently Asked Questions About Apple The Americana at Brand
What products can I find at Apple The Americana at Brand?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple The Americana at Brand.
Does Apple The Americana at Brand offer technical support?
Yes, the store offers technical support at the Genius Bar where specialists can assist you.
What are the regular opening hours of Apple The Americana at Brand?
Apple The Americana at Brand is open from 10:00 AM to 9:00 PM Monday through Saturday, and 11:00 AM to 8:00 PM on Sunday.
Are there any special holiday hours for Apple The Americana at Brand?
Yes, the store has varied holiday hours including closures on November 27, 2025 and December 25, 2025. Some days have extended hours, such as from 8:00 AM to 9:00 PM on November 28, 2025.
Does Apple The Americana at Brand provide in-store shopping and pickup options?
Yes, the store offers in-store shopping and also supports in-store pickup for your convenience.
Is Apple The Americana at Brand wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Does Apple The Americana at Brand accept mobile NFC payments?
Yes, Apple The Americana at Brand accepts mobile NFC payments along with debit cards.
Can I recycle my electronics at Apple The Americana at Brand?
Yes, the store offers electronics recycling services.
What nearby places can I visit along with Apple The Americana at Brand?
Nearby, you can visit Metropolis for furniture and liquor shopping, Tesla Supercharger for electric vehicle charging, and Venchi Americana for gelato.
Are there nearby real estate agents close to Apple The Americana at Brand?
Yes, several real estate agents and services such as Jawad Fawaz, Your Trusted Realtor - Armina M., and Arthur Ambarchyan | National Properties are nearby and can assist with real estate needs.
Where can I find shopping options near Apple The Americana at Brand?
Nearby shopping options include Lululemon Athletica for clothing, Barneys New York for apparel and department store items, and Amazon 4-star stores for electronics and books.