Verizon

3.8
247 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Gilroy for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
6965 Camino Arroyo, Gilroy, CA
95020, United States

Hours

Reviews

3.8
132 reviews
5 stars
70
4 stars
21
3 stars
8
2 stars
5
1 star
28
  • AA
    AJC
    Sep 22, 2025
    5.0
    Recently went in and got the iPhone 17 on release. I haven't upgraded my phone in over 5 years and decided to go to the store on 10th street. I had to wait a little bit before getting taken care of, but once the worker approached me the whole process went quick and smooth. The lady who helped me, Stephanie, was an amazing worker and was very nice to talk to. She informed me of all the deals, insurance policies, prices, internet options, etc. I really like her customer service skills, and the whole ordeal took less than 1hr. There was another woman as well named Alex, who assisted Stephanie and made the experience even better. I appreciate them both and will be returning if I need anything else iPhone related, or service related. Thanks again Stephanie and Alex!
  • PA
    Pat Alderman
    Aug 13, 2025
    5.0
    Very knowledgeable people here, ready to help with any questions & frustrations!! My advice would be to make an appointment & save yourself a longish wait!
  • 7L
    731 Homes LLC
    Aug 10, 2025
    1.0
    HOLY SMOKES!! I read the reviews but I didn't believe them. This used to be my go to Verizon even going out of my way to come here a few years ago. Lady in the front checking people in clearly doesn't want to be there. Guy in the counter talking about what he does on his free time with the customers he's helping. I was next in line for about an hour and of those 3 stations nobody finished what they were doing until someone came from their lunch to help me. No sense of urgency or customer service. 2 people walked out because they were waitin too long. Where is management?? I used to feel like a valued customer entering here.
  • PD
    Peet Dafook
    Jul 29, 2025
    1.0
    Stoopid abnoxious music in the shop. Long in-store wait. Plus they won't fix the problem. All the mobile "providers" are like this. No diff in mobile service & no diff in customer "service". One more slice in the death-by-a-thousand-cuts is why rage is on the rise😆
  • HU
    Heather Unger
    Jul 15, 2025
    5.0
    I visited the store 7/15 to resolve some issues with a Samsung watch. I was assisted by Elysia and had a very positive experience. She was very personable and resolved the issues quickly. I only wish I had gone there first instead of spending time on the phone with tech support.

Frequently Asked Questions About Verizon

What are the Verizon store hours in Gilroy?

The Verizon store in Gilroy is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Can I buy the latest smartphones at the Verizon store in Gilroy?

Yes, you can find the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23 at the Gilroy Verizon store.