Best Buy

4.2
1731 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
7011 Camino Arroyo, Gilroy, CA
95020, United States

Hours

Reviews

4.2
1,731 reviews
5 stars
977
4 stars
440
3 stars
163
2 stars
50
1 star
101

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, although some reported inconsistent service quality.

Product Availability

Customers noted a good variety of products, but there were complaints about limited stock and out-of-stock items.

Store Experience

The store was generally described as clean and organized, with easy navigation, though some customers experienced long wait times for assistance.

Pricing

Customers appreciated the competitive prices and good deals available, particularly on electronics.

Mixed Reviews

While many had positive experiences, there were also significant complaints regarding specific service issues and product availability.
  • DJ
    Dave J
    Nov 11, 2025
    1.0
    I bought a Power Supply Unit from here that was defective, by the time the Corsair customer service got back to me and issued an RMA, I was outside of the short 15-day return window, now I'm paying an extra 10-20% cost of the item because the manufacturer doesn't pay for RMA shipping. Shopping here was a mistake, I'd have much easier solutions to this problem anywhere else. I've tried to call the store to see if I can just get an exchange and it's all overseas support people struggling to understand me over the phone. Employees are kind enough but the displays are trashed and the store doesn't feel well cared for. I guess that's just the reality of the state of box stores in America these days.
  • TL
    Tom Litle
    Nov 10, 2025
    5.0
    Great customer Service - Ryan was very helpful and knowledgeable on all brands of TV's. He Took his time and shared all the INFO on each and every one I looked at, when I ready to purchase and check out and getting everything in my truck as extremely fast. I will shop Gilroy Best Buy again. Thank You
  • TA
    Tasya Amelia
    Nov 4, 2025
    5.0
    Such a wonderful place
  • AL
    aLbert Legaspi
    Oct 28, 2025
    4.0
    Good place for electronics and very helpful employees!
  • DM
    Dave Matuszak
    Oct 26, 2025
    4.0
    Good variety. Friendly staff.

Frequently Asked Questions About Best Buy

What are the operating hours of Best Buy in Gilroy?

Best Buy Gilroy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

Does Best Buy Gilroy offer curbside pickup services?

Best Buy Gilroy offers curbside pickup services for convenient same-day order collection.