Business Details
13091 Harbor Blvd, Garden Grove, CA
92843, United States
Certified by Verizon • Feb 22, 2026
(714) 786-3816
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Garden Grove, CA. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.5
268 reviews
5 stars
224
4 stars
13
3 stars2
2 stars3
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
William received numerous positive mentions for his helpfulness, patience, and knowledge, while other staff were noted for their friendliness.
Staffing Issues
Multiple reviews highlighted long wait times due to insufficient staff, often with only one employee available to assist customers.
Sales Tactics
Some customers expressed frustration with aggressive sales tactics and unexpected charges, leading to dissatisfaction with the purchasing process.
Mixed Experiences
While some customers had great experiences, others reported significant issues with service quality and communication, suggesting inconsistency in customer experiences.
- AMAna Mendoza2 days ago1.0Please do not come here! I simply wanted to get another Internet router since mine was slow. Fernando the associate wanted to up charge my service when that is not what I wanted, I decided to walk away and asked for the manager’s business card. After 5 minutes of leaving the manager ANTHONY P. calls me and apologizes. He then gets in contact with customer service and puts me on hold. He ended up adding a new line without my consent! He also was very sketchy and offered to personally drop off a router (around 7pm already dark) he said he would give me a $100 credit and I could keep the “change” I told him I did not want it after all and would just wait for the other replacement (which ended up being a new line under a different address) He still came to my house because he was already on his way. Weird and I will be calling corporate.
- RBRebecca BarraFeb 19, 20265.0Fernando and William are very patient and thoughtful
- CSChristine ShaneFeb 1, 20265.0The store personnel was friendly and helpful.
- HTHailey TranJan 27, 20265.0I am lucky to meet with William today, and he help me solve my issues.Ask for his name if you want someone speak Vietnamese and English.
- DMDarnell MikeJan 22, 20265.0William was incredibly helpful & kind & went above & beyond to help me with my order!!
Frequently Asked Questions About Verizon
What products can I find at the Victra Verizon store in Garden Grove?
The store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, Motorola, and Google.
What are the operating hours of the Victra Verizon store on Harbor Blvd?
The store is open Monday to Friday from 10:00 AM to 9:00 PM, Saturdays from 10:00 AM to 8:00 PM, and Sundays from 10:00 AM to 7:00 PM.
Can I pick up products in-store at the Victra Verizon location?
Yes, the store offers in-store pickup service for your convenience.
What payment methods are accepted at the Victra Verizon store?
They accept American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What types of services does the Victra Verizon store provide?
Services include setting up new lines, upgrades, new devices, and accessories sales.
Is the Victra Verizon store located near any food options?
Yes, nearby food options include Togo's Sandwiches, Baskin-Robbins, Sabroso Mexican Grill, Carl's Jr., and Buddy V's Cake Slice for convenient meals before or after your visit.
Are there any nearby financial services close to the Victra Verizon store?
Nearby financial service options include TitleMax Title Loans, ACE Cash Express, and MVP Car Title Loan - Garden Grove, useful if you need quick financial assistance near the store.
What beauty and wellness places are nearby the Victra Verizon store?
You can find Letty's Beauty Salon, Sophia's Beauty Salon, 5 Star Eyebrow Threading Salon, and Blue Diamond Nail nearby for a relaxing experience before or after shopping.
Does the Victra Verizon store offer recycling for electronics?
Yes, Victra provides electronics recycling services to help customers responsibly dispose of old devices.
How can I reach out to the Victra Verizon store for more information?
You can call the store at +1 714-786-3816 or email Info@victra.com for assistance.
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Certified February 22, 2026Yext Knowledge Graph
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