Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Fullerton, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
204 reviews
5 stars
171
4 stars
12
3 stars1
2 stars0
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Brandon, Ariel, and Jay.
Sales Experience
Several reviews highlighted positive experiences during the purchasing process, with staff providing clear explanations and assistance without pressure.
Long Wait Times
Multiple customers reported long wait times, even with appointments, indicating potential understaffing issues.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, including issues with trade-ins, overcharging, and poor service from certain employees.
Store Environment
Some customers appreciated the welcoming atmosphere and the willingness of staff to assist, while others noted distractions among employees.
- JBjess B.Oct 2, 20251.0Verizon customers BEWARE! This place is shaaaady! We were sold on trading in 2 phones. We were initially told we would get a $300 credit per phone. We agreed and signed, continued with phone set up. And made the payment for the taxes which was $190. We were there for about 2 hours trying to complete this process. At the end we were told ooops you don’t get any credit for the trade ins so you have to buy the phones full price. Ooor take another 2+ hours to reverse everything. Then they proceeded to tell me ooops our systems are down and we’re out of paper. We can’t provide you with a receipt. WTH! I would have left but we needed the new phones…. When I left I had to contact Verizon for all the information. They overcharged me for everything.
- GDGema DiazSep 19, 20255.0Bernardo at the Fullerton location was kind and helpful. He helped me purchase a new phone, transfer a line and accessories. We don’t pressure me to purchase things when I said I don’t need them and walked out satisfied as a new Verizon costumer.
- MMMiriam MunozJun 25, 20255.0Friendly and helpful
Frequently Asked Questions About Verizon
What products are available at the Verizon store in Fullerton?
The store offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the operating hours of the Verizon store on State College Blvd?
The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturdays from 10:00 AM to 7:00 PM, and Sundays from 11:00 AM to 7:00 PM.
Where is the Verizon store located in Fullerton?
It is located at 503 N State College Blvd, Suite C, Fullerton, CA 92831, United States.
Which wireless brands does the Verizon store carry?
They carry Verizon Wireless, Samsung, Apple, Motorola, Google, and other popular brands like Casemate, Otterbox, and Tech21.
What payment options are accepted at this Verizon store?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Can I pick up my online order in-store at this Verizon location?
Yes, in-store pickup is available for customers at this location.
Does the Verizon store offer services like new lines or device upgrades?
Yes, services include new lines, upgrades, new devices, and accessories.
What nearby places can I visit to grab a bite before or after shopping at Verizon?
Nearby dining options include Panda Express, Jimmy John's, 7 Leaves Cafe, Nick the Greek, Starbucks, Chipotle Mexican Grill, and Wildflour Cupcakes.
Is there a convenient coffee shop near the Verizon store in Fullerton?
Yes, Starbucks, 7 Leaves Cafe, and Philz Coffee Fullerton are all nearby and offer coffee and refreshments.
Are there any services like banks or ATMs close to the Verizon store for customer convenience?
Yes, Fullerton Community Bank and ATMs such as Athena Bitcoin ATM and Bitcoin of America ATM are located nearby for easy access to financial services.