Verizon

4.5
204 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Fullerton, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
503 N State College Blvd, Fullerton, CA
92831, United States

Hours

Reviews

4.5
204 reviews
5 stars
171
4 stars
12
3 stars
1
2 stars
0
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Brandon, Ariel, and Jay.

Sales Experience

Several reviews highlighted positive experiences during the purchasing process, with staff providing clear explanations and assistance without pressure.

Long Wait Times

Multiple customers reported long wait times, even with appointments, indicating potential understaffing issues.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, including issues with trade-ins, overcharging, and poor service from certain employees.

Store Environment

Some customers appreciated the welcoming atmosphere and the willingness of staff to assist, while others noted distractions among employees.
  • JB
    jess B.
    Oct 2, 2025
    1.0
    Verizon customers BEWARE! This place is shaaaady! We were sold on trading in 2 phones. We were initially told we would get a $300 credit per phone. We agreed and signed, continued with phone set up. And made the payment for the taxes which was $190. We were there for about 2 hours trying to complete this process. At the end we were told ooops you don’t get any credit for the trade ins so you have to buy the phones full price. Ooor take another 2+ hours to reverse everything. Then they proceeded to tell me ooops our systems are down and we’re out of paper. We can’t provide you with a receipt. WTH! I would have left but we needed the new phones…. When I left I had to contact Verizon for all the information. They overcharged me for everything.
  • GD
    Gema Diaz
    Sep 19, 2025
    5.0
    Bernardo at the Fullerton location was kind and helpful. He helped me purchase a new phone, transfer a line and accessories. We don’t pressure me to purchase things when I said I don’t need them and walked out satisfied as a new Verizon costumer.
  • MM
    Miriam Munoz
    Jun 25, 2025
    5.0
    Friendly and helpful

Frequently Asked Questions About Verizon

What products are available at the Verizon store in Fullerton?

The store offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What are the operating hours of the Verizon store on State College Blvd?

The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturdays from 10:00 AM to 7:00 PM, and Sundays from 11:00 AM to 7:00 PM.