Verizon

Reviews

• AH

  Abdullah Hawisa

  Feb 17, 2026
  1.0
  Terrible experience. The staff were rude, dismissive, and completely unprofessional. No clear answers, no effort to help — just attitude. For a company like Verizon, this level of service is unacceptable. I left frustrated and feeling like my time didn’t matter. Avoid this location.
• AW

  Andrew Wilson

  Feb 5, 2026
  1.0
  I came in to buy a phone cord. I tried to pay with cash but the manager said “ I don’t take cash.” I asked if it was legal to refuse cash and Arizona and he responded, “ I don’t have cash to give.” This is after I pulled out a crisp 20$ bill and a single 1$ for the 20$ charger I wanted to buy. I hope someone evaluates this location.
• AG

  Avery Grey

  Feb 2, 2026
  5.0
  Alex delivered exceptional customer service tonight. He was professional, knowledgeable, and thorough, took ownership of my issue, and made sure everything was handled correctly from start to finish. He represents Verizon extremely well and deserves recognition for consistently going above and beyond. One of the best experiences I’ve had at Verizon, he convinced me to continue service with the company instead of ending my plan. I left the store happy ⭐️
• VP

  Victor Perez

  Jan 21, 2026
  5.0
  Good customer service
• LL

  Livs

  Nov 22, 2025
  1.0
  This location is deceptive, predatory, and relies on your unawareness to scam you out of more money. They tried to charge my parents $50 for JUST PORTING their phone numbers to their new phones. My parents and I live in different cities, but we started our new plan with Verizon together at a store where I live. They didn’t have our phones in stock immediately, so the employee who helped us told us once our phones arrived in the mail, we could go to any verizon location and they would help port over the numbers to our new phones. The sales guy at this fullerton location told my parents it was $50 for the setup service. They handed me the phone so I could speak to him and I specifically said they DID NOT NEED setup services, they just need the numbers ported over to the new phones. The guy said it’s “always been their policy to charge for that, even just porting”. At that moment, I was also at a verizon store in my city getting my number ported and I asked the employee helping me and he said “absolutely not, that guy is lying, there is no charge for just porting, there never has been” and that this employee is just being scummy. That there IS a charge for help with setup but not for JUST PORTING PHONE NUMBERS. I specified multiple times on the phone that they did not need any setup services or activations, just phone number porting but the sales guy was insistent that they needed to pay the $50, so my parents left and went to a different verizon where they ported their numbers over for free and it took less than 10 minutes. My parents didn’t get the name of that (lazy? dumb? money grabbing?) employee but judging from the other one star reviews, do yourself a favor and just don’t come to this location at all.

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