Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Fullerton for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.2
197 reviews
5 stars
85
4 stars
21
3 stars
14
2 stars
8
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, with staff being unhelpful, rude, or dismissive, leading to frustration and dissatisfaction.
Staff Knowledge
Several reviews indicated that staff members lacked knowledge about products and services, resulting in unresolved issues for customers.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and professionalism, highlighting a few positive interactions.
Store Management
Multiple reviews criticized the management for their lack of support and poor handling of customer inquiries, contributing to a negative atmosphere.
Store Operations
Customers experienced issues with store hours, appointment requirements, and overall accessibility, leading to further dissatisfaction.
- OCOlivia Chan1 day ago1.0This location is deceptive, predatory, and relies on your unawareness to scam you out of more money. They tried to charge my parents $50 for JUST PORTING their phone numbers to their new phones. My parents and I live in different cities, but we started our new plan with Verizon together at a store where I live. They didn’t have our phones in stock immediately, so the employee who helped us told us once our phones arrived in the mail, we could go to any verizon location and they would help port over the numbers to our new phones. The sales guy at this fullerton location told my parents it was $50 for the setup service. They handed me the phone so I could speak to him and I specifically said they DID NOT NEED setup services, they just need the numbers ported over to the new phones. The guy said it’s “always been their policy to charge for that, even just porting”. At that moment, I was also at a verizon store in my city getting my number ported and I asked the employee helping me and he said “absolutely not, that guy is lying, there is no charge for just porting, there never has been” and that this employee is just being scummy. That there IS a charge for help with setup but not for JUST PORTING PHONE NUMBERS. I specified multiple times on the phone that they did not need any setup services or activations, just phone number porting but the sales guy was insistent that they needed to pay the $50, so my parents left and went to a different verizon where they ported their numbers over for free and it took less than 10 minutes. My parents didn’t get the name of that (lazy? dumb? money grabbing?) employee but judging from the other one star reviews, do yourself a favor and just don’t come to this location at all.
- DADavid Alcantar3 days ago5.0went in this evening to trade in my phone and Kat was amazing and knew what she was doing! Amazing customer service:)!
- KKKaren KimportSep 30, 20255.0Yolanda is great! I had worked with her once before, so I reached out again when I needed to switch a phone over and add it to my account. She took care of everything quickly and efficiently—I was in and out in just 45 minutes. Really appreciated her help!
- PWPriscilla Celina WimmerSep 23, 20255.0The checkout staff were efficient and courteous.
- RRRandrew RandrewSep 3, 20255.0Got a new S25 Ultra with screen protector and case. Ceasar was a great salesman. Helped with everything. Very patient. Thanks Ceasar!
Frequently Asked Questions About Verizon
What are the Verizon store hours in Fullerton?
The Verizon store in Fullerton is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon Fullerton store located?
The Verizon store is located at 101 E Orangethorpe Ave, Suite C, Fullerton, CA 92832.
What brands of smartphones does the Verizon Fullerton store offer?
Verizon Fullerton offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I pick up my online Verizon order at the Fullerton store?
Yes, you can pick up your online orders in-store, use express lockers, or choose free 2-day shipping and same-day delivery where available.
How can I schedule an appointment at the Verizon Fullerton store?
You can schedule an in-store appointment by visiting the Verizon website or using the My Verizon app.
What products and services does Verizon Fullerton provide for businesses?
They offer business cell phones, mobile hotspots, tablets, laptops, and mobile, wireless internet, and voice plans.
What payment methods are accepted at Verizon Fullerton?
Verizon Fullerton accepts debit cards, mobile NFC payments, and checks; cash is not required.
Are there any popular restaurants near Verizon Fullerton where I can grab a meal?
Yes, nearby restaurants include The Habit Burger Grill, Chipotle Mexican Grill, Jersey Mike's Subs, and In-N-Out Burger where you can enjoy a variety of dining options before or after your visit.
Is there a Starbucks near the Verizon store in Fullerton?
Yes, a Starbucks coffee shop is located near the Verizon store, perfect for grabbing a coffee or snack when visiting the area.
What shopping options are near Verizon Fullerton?
Nearby shopping includes Catherines for clothing and Harbor Towne Center, a larger shopping center and concert venue, providing great options for shopping and entertainment around your visit.