Geek Squad

Reviews

• OO

  Omar

  Dec 21, 2024
  1.0
  I had taken my lap top computer to them to get it checked because the internet was not working and instead, they had erased everything when the instructions were to call me if anything else was needed, they even erased the programs in the machine which I bought from them, I had spoken to the manager of the area and he said he was going to do whatever possible to help and instead he never talks to me again when I went a few times after they told me the manager was on vacations so I never got to speak to him again, after like almost three weeks they called me saying the machine was ready but it was the same as it was before, I asked for my money back which was almost $200 to pay for some lousy membership and they said that money could not be returned because that was a third party vendor but when I called the number of the membership was still Best Buy furthermore I had unsuccessfully called the store manager and left messages regarding this matter and nothing. so all I am saying is be careful with the people who work at the store in Anaheim they are very unprofessional and I would never recommend them to anyone
• MG

  Mariane Nicholson (GOOSE)

  Apr 3, 2024
  5.0
  Customer service here is on point. Came to get a data transfer for my laptop. The staff was phenomenal and very friendly
• RK

  Ron Kendrick

  Dec 21, 2022
  5.0
  Great staff! Enough said

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