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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
3,763 reviews
5 stars
2,068
4 stars
874
3 stars
373
2 stars
142
1 star
306
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unhelpful staff, while others praised friendly and knowledgeable employees.
Product Availability
Customers noted limited stock and variety in-store, often needing to check online for availability.
Order Fulfillment Issues
Several reviews highlighted problems with order fulfillment, including incorrect items being received and difficulties with returns and exchanges.
In-Store Experience
Many customers expressed frustration with the lack of assistance from staff while shopping in-store, leading to feelings of being ignored.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences, particularly with specific employees who provided excellent service.
- AHAlfonso Hermosillo2 days ago5.0This store is always well stocked, clean and filled with nice products. I also love the prices. I always seem to find a good deal. You should try it!
- RVRaafay Vahidy4 days ago1.0I have had a very negative experience with Best Buy. I have been a customer for many years and have purchased all of my electronic needs from them. Recently, I purchased a television with a mount that the sales representative assured me would fit the television. I scheduled a time for Geek Squad to come out and install the television. Upon arrival, the Geek Squad member informed me that the mount would not fit and that I would need to reschedule and purchase the correct mount. He advised me on which mount to purchase, so I had to take additional time out of my schedule to do this. The representative for some reason canceled my entire order, which was an additional process I had to go through. I scheduled another day with the mount that they told me would fit (I had to take another day off work for this). On the second day of arrival, they came just to inform me that the mount would not fit either. The second Geek Squad representative had another cheaper mount available in his truck, so I told him to install it because I did not want to deal with having to go back and forth. He charged me an additional fee to use the mount he had, even though it was cheaper than the one I purchased. He assured me that I would get a refund, but I have not received one. I have emailed the store manager, Cassandra Watson, and have received no response on this matter. At this point, I will be disputing the transaction through my credit card provider. This has been an extremely frustrating experience. On top of all this, the geek squad member who installed my tv made two holes in my wall and they were incorrectly placed so they made an additional two holes and left the other two open without patching or fixing it up. The rep in store told me they would fix up any damage or mistake on their end.
- RHRamya HegdeNov 15, 20255.0I had a fantastic experience here. I needed an inexpensive, unlocked phone because of a very specific issue. Shout out to Mando for helping me find the right phone and after purchase, for helping me verify that the issues were resolved. Thank you!!
- MHMartin HernandezNov 15, 20255.0First off shout out to Chris for great costumer service and being very knowledgeable. He helped my wife and I pick an awesome PC for our son. He answered all of our questions. My wife and I don't know much if anything about gaming PC's but Chris definitely did. And we appreciate your dedication into making sure we got something my son would love. Thanks Chris for making our experience at best buy smooth🥇
- JKJordyn KoedykerNov 12, 20251.0No one working the customer service desk. When I asked an employee, they told me to get in line for the cashier.
Frequently Asked Questions About Best Buy
What products and services can I find at Best Buy in Fullerton?
Best Buy offers TVs, computers, appliances, and more, along with expert advice, same day pickup, and Geek Squad support.
What are the operating hours of Best Buy at 123 Orangefair Mall in Fullerton?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does the Fullerton Best Buy store offer in-store pickup?
Yes, the store provides in-store pickup service for your convenience.
Is the Best Buy location at Orangefair Mall wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Can I get service and repair at the Best Buy in Fullerton?
Yes, the store offers service and repair through the Geek Squad.
What forms of payment are accepted at this Best Buy?
Best Buy accepts debit cards and checks, and does not require cash only payments.
Where can I find Geek Squad services near Best Buy Fullerton?
The Geek Squad is nearby within the Orangefair Mall area, providing computer repair and IT services conveniently close to Best Buy.
What shopping and dining options are available near Best Buy at Orangefair Mall?
Nearby, you can shop at Orangefair Mall and Orangefair Marketplace, and enjoy dining options like Panda Express, TOGO'S Sandwiches, and Tony Roma's Ribs, Seafood, & Steaks.
Are there any convenient shipping or postal services near Best Buy Fullerton?
Yes, the UPS Access Point location near Best Buy offers courier, shipping, and postal services.
What entertainment or relaxation options are nearby Best Buy in Fullerton?
You can enjoy nearby activities such as visiting museums, spas like The Hiding Place Day Spa, or fitness at Bikram Yoga Fullerton.