Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Fresno, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
199 reviews
5 stars
175
4 stars
12
3 stars1
2 stars1
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific mentions of employees going above and beyond.
Professionalism
Most reviews highlighted the professionalism of the staff, noting their courteous and patient demeanor during interactions.
Efficiency
Customers appreciated the quick service, with many reporting minimal wait times and efficient problem resolution.
Store Environment
The store was frequently described as clean, organized, and pleasant, contributing to a positive shopping experience.
Mixed Experiences
While many reviews were positive, there were a few negative experiences reported, particularly regarding rude staff and long wait times.
- CACalvin Hoff (the artist)5 days ago5.0I returned my newly purchased phone to the Apple Store and saved about $500 getting a better phone. I wish I could remember the name of the man who guided me through the process. He was very helpful.
- JSJanet SamuelianOct 31, 20255.0Maurice was excellent and professional. I got a great deal on a new phone thanks to him!
- AHAnita HosepianOct 13, 20255.0The rep was really kind and knew his stuff .
- TRTami RoeselerSep 30, 20255.0Beyond helpful, everyone is so patient and understanding.
- RRRhonda RummerfieldAug 19, 20255.0Chole was a huge help and went above and beyond!
Frequently Asked Questions About Verizon
What products does Victra - Verizon Authorized Retailer in Fresno offer?
Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the store hours for Verizon at 5046 N Palm Ave, Fresno, CA?
The Verizon store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Which wireless brands are available at the Verizon Authorized Retailer in Fresno?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate, Otterbox, and Urbanista.
Does the Verizon store in Fresno offer in-store pickup services?
Yes, the store offers in-store pickup services for your convenience.
What payment options are accepted at the Verizon store on N Palm Ave?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does the Verizon store accept mobile NFC payments and credit cards?
Yes, the store accepts payments via mobile NFC and accepts credit cards.
What languages are spoken at Victra – Verizon Authorized Retailer in Fresno?
The store offers support in English and Spanish to serve a diverse clientele.
What are some nearby dining options near the Verizon store on N Palm Ave?
Customers can enjoy nearby restaurants such as Cowboy Chicken for southern-style chicken, Capriotti’s Sandwich Shop for American sandwiches, and Pieology Pizzeria for customized pizzas.
Are there any nearby shopping centers or entertainment venues close to the Verizon store?
Yes, Fig Garden Village, which is a shopping center and cinema, is nearby for customers who want to shop or watch a movie before or after their visit.
What wellness or beauty services are available near the Verizon store at 5046 N Palm Ave?
Amenities Day Spa and Salon is nearby, providing beauty and spa services for customers looking to relax after shopping for wireless products.