Verizon

4.7
204 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Fresno, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
5046 N Palm Ave, Fresno, CA
93704, United States

Hours

Reviews

4.7
204 reviews
5 stars
180
4 stars
12
3 stars
1
2 stars
1
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful throughout their experiences.

Efficiency

Several reviews highlighted the quick service and efficiency of the staff, with many customers being in and out in a short amount of time.

Professionalism

Customers frequently noted the professionalism of the employees, with specific mentions of staff members who went above and beyond to assist.

Store Environment

The store was often described as clean, organized, and pleasant, contributing to a positive shopping experience.

Mixed Experiences

While many reviews were positive, there were a few mentions of poor service and long wait times, indicating inconsistency in customer experiences.
  • KR
    Karina Reynaga
    Jan 5, 2026
    5.0
    Robert at Sierra Towing was very timely and professional. He received the wrong address from me and was so patient and respectful about it. I’ve never met such a polite, kind and easy to talk to driver who got right to work and took very good care of my 2018 Volvo. I felt safe and happy since I was by myself at the time. He had to take my car a ways out of town and he was so kind and considerate about it. I really appreciate his service to me and our community. Thank you Robert! Hope you know you and Sierra Towing are very much appreciated.
  • DN
    Dania Nelson
    Dec 25, 2025
    5.0
    Great experience fished everything that needed to be done. Super people, Randy was great
  • GS
    Gurtej Sekhon
    Dec 23, 2025
    5.0
    i have great experience
  • KJ
    Keith Johansen
    Dec 10, 2025
    5.0
    Very fast and professional.
  • JA
    Josiah areyano
    Dec 3, 2025
    5.0
    Thank you Jessica Torres for your amazing customer service today! I waa anxious about setting up mu iphone 17 and your friendly demeanor helped make my day! Great team leader!

Frequently Asked Questions About Verizon

What products does Victra - Verizon Authorized Retailer in Fresno offer?

Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What are the store hours for Verizon at 5046 N Palm Ave, Fresno, CA?

The Verizon store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.