Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Fresno for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
420 reviews
5 stars
212
4 stars
55
3 stars
37
2 stars
32
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising staff for being friendly and helpful, while others report rude and unprofessional behavior.
Wait Times
Customers frequently mention long wait times, with some expressing frustration over delays in service.
Store Conditions
The store is noted to be clean and well-maintained, but some customers report issues with staff availability and efficiency.
Sales Practices
Several reviews indicate dissatisfaction with sales tactics, including upselling and lack of transparency regarding pricing and plans.
Employee Performance
While some employees receive high praise for their assistance, others are criticized for poor service and lack of knowledge.
- CMCindy Martinez4 days ago5.05 stars for employee Deisy! She assisted my family and I with a few concerns along with assisting us in opening new lines. She was open to listening to our concerns and made us feel welcomed into the location. She made the process a lot better compared to the first time. Truly provided great customer service along with her male manager, both deserve some recognition!
- BBBear BaltierraOct 31, 20255.0I've come back to this place a few times, and they have never disappointed me! Very kind, and fast service.
- JJJacksonOct 20, 20251.0Where's a 0-star review? One star is disrespectful, because one star shines, this trash star is amateur
- DNDave Llewellyn NgOct 14, 20255.0Came to get my tourist prepaid SIM card done during my stay in California and I was served by Devan. He is very friendly, patient and helpful in explaining the differences between the 3 available options for me to make an informed decision. Would definitely recommend anyone to patronise this store.
- RARUDY ALMERASSep 26, 20255.0Excellent service, my niece actually forgot her purse. With her ID credit cards and cash. We went back there even when they were closed. They told us we can wait in the back. And that would be the only time she could give us. her purse when they closed. I think the lady's name was Amanda?. This place ought to be proud of their employees
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Fresno?
The Verizon store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Which mobile brands are available at the Verizon Fresno store?
The store offers phones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What mobile services does Verizon Fresno provide?
They provide mobile plans, wireless internet plans, and voice plans suitable for business and personal use.
Can I pick up online orders at the Verizon Fresno location?
Yes, Verizon offers in-store pickup for online orders along with free 2-day shipping, express lockers, and same-day delivery in select areas.
Which payment methods are accepted at Verizon Fresno?
Verizon accepts checks, debit cards, and mobile NFC payments; cash-only is not required.
How can I schedule an in-store appointment at Verizon Fresno?
You can schedule an appointment online via their website or use the My Verizon app to book your visit.
What nearby places can I visit after shopping at Verizon Fresno?
After your visit, you can explore nearby places like Lin's Fusion for a buffet, Ghost Golf for miniature golf, or Valentino Nail Bar for nail services.
Are there furniture stores near Verizon Fresno where I can shop?
Yes, Furniture For You and Ramos Furniture are close by, making it convenient to combine your Verizon visit with furniture shopping.
Can nearby entertainment spots help make a day out near Verizon Fresno?
Absolutely, places like Oh Wow Nickel Arcade and No Surrender: The Ultimate Scenario Laser Tag provide fun entertainment options nearby.
How does Verizon Fresno compare with other providers nearby?
Verizon competes locally with providers like AT&T and T-Mobile, both of which also have stores nearby to offer alternatives.