Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
4,472 reviews
5 stars
2,533
4 stars
964
3 stars
401
2 stars
209
1 star
365
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, many customers reported long wait times and unhelpful staff.
Order Issues
Numerous complaints about order cancellations, delivery problems, and issues with refunds indicate significant operational challenges.
Product Knowledge
Some staff members demonstrated excellent product knowledge and provided valuable assistance, while others were criticized for giving incorrect information.
Store Environment
The store was generally described as clean and well-organized, but some customers noted a lack of staff availability to assist.
Warranty and Returns
Customers expressed frustration with warranty claims and return policies, feeling that the company did not honor commitments or provide adequate support.
- JIJIMBO INUE3 days ago2.0A little bit too expensive for my blood
- TATrinidad AcostaNov 9, 20255.0Athena from appliances was extremely helpful. I haven’t had great customer service like that in a very long time. She made me feel heard and helped all the way until what I needed was loaded into my car. She needs to be promoted so she can be more of an example of how sales representatives should be. Thank you Athena.
- VFVictor FontesOct 27, 20252.0Online ordering software canceled while I was omw to pick it up and my money wont be refunded for days due to a system screw up. Im a busy student and had to be late to my next thing. Your MANAGEMENT specifically needs to find a way to help people other than saying "there's nothing we can do." However, my associate helping me, Sim, did a great job handling the situation and I appreciated his work.
- TTTha_EndingOct 26, 20251.0The customer service is trash geek squad service center is needs help unfortunately Fresno the only location. I had an appointment for 12:20 was able to check in on phone. No line still had to wait over 40 minutes. Just to talk then take phone saying it needs diagnostics done. Phone checked out but too another 40 minutes. Had a battery appointment for a battery replacement. Almost an 1.1/2 and they still haven’t started the repair. Comes back saying phone need to be taken apart to check the components. To change the battery took them over 2.1/2 hours to change a battery on a iPhone.
- BBBukyruOct 22, 20255.0Every single employee I dealt with was absolutely amazing! I bought a TV that was on sale through Amazon and it ended up being broken straight out of the box and they dealt with the return in store and they were so great about the whole thing!
Frequently Asked Questions About Best Buy
What products can I find at Best Buy on 7550 N Blackstone Ave?
You can shop for TVs, computers, appliances, cameras, and more at Best Buy on 7550 N Blackstone Ave, Fresno.
What are the store hours for Best Buy in Fresno?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer curbside pickup?
Yes, this Best Buy location offers curbside pickup service for your convenience.
Is the Best Buy store in Fresno wheelchair accessible?
Yes, the Best Buy location at 7550 N Blackstone Ave has a wheelchair accessible entrance.
Does Best Buy in Fresno provide Geek Squad support?
Yes, this Best Buy offers expert advice and Geek Squad support for repairs and services.
Where can I get electronics repaired near Best Buy in Fresno?
Geek Squad offers IT service and computer repair nearby the Best Buy at Marketplace at River Park.
What nearby stores can I visit for sporting goods near Best Buy?
Dick's Sporting Goods and Sports Authority Sporting Goods are nearby for your sporting goods and outdoor gear needs.
Are there any coffee shops near Best Buy Fresno for a quick break?
Yes, Starbucks is nearby where you can enjoy coffee, smoothies, and bakery items before or after your visit.
How can I contact Best Buy Fresno for inquiries?
You can reach Best Buy Fresno by calling +1 559-446-0195 or visiting their website.
What payment options are accepted at Best Buy in Fresno?
Best Buy accepts checks, debit cards, and does not require cash only, making payments convenient for you.