Best Buy

Reviews

• KK

  Katherine

  4 days ago
  1.0
  I had an extremely disappointing experience at the Best Buy River Park location due to poor and disrespectful customer service. I went in to purchase a laptop for work and was seeking assistance comparing different brands and models. While speaking with an employee in the department, I also asked about an iPad case. I had to repeat myself nearly four times before the employee rudely responded, “What are you even saying?” Only after that did he say, “Ohhh, an iPad COVER,” followed by telling me, “Sorry, it’s because you have a WEIRD accent.” That comment was completely inappropriate, disrespectful, and unprofessional. I would never speak to anyone that way—at my job or anywhere else. Making a customer feel mocked or dismissed because of how they speak is unacceptable. Customer service should be about helping customers, not belittling them. This experience has seriously changed my perception of this location, and I hope management addresses how customers are being treated
• RG

  Rating Guy

  6 days ago
  5.0
  Best Buy je veľký a moderný obchod s elektronikou a domácimi spotrebičmi, ktorý ponúka široký výber televízorov, počítačov, telefónov, herných konzol a doplnkov. Priestory sú priestranné a prehľadné, takže sa v tovare ľahko orientuješ. Personál je priateľský a ochotný poradiť pri výbere produktov alebo riešení podľa potrieb zákazníka. Okrem predaja ponúkajú aj služby ako inštalácie či technickú podporu. Best Buy je ideálne miesto na nákup elektroniky a doplnkov, či už hľadáš nové zariadenie, darček alebo vybavenie do domácnosti.
• WB

  Washima-Chynna Bell-Da'Boss

  Dec 24, 2025
  5.0
  Felix helped me out told me about things I didn't knw but needed to knw about the dash cams I bought like the 3 in 1 screen Felix was polite although I knew nothing about the cam he stayed with me until I understood
• CL

  cory lewis

  Dec 20, 2025
  1.0
  A Best Buy employee took possession of my open‑box product (pre‑delivery), and Best Buy has refused to issue my refund for over two months. I’ve spent 2 months trying to get my money back and the situation continues to be handled in bad faith. This has been extremely frustrating, and I strongly caution others about these business practices. I’ve filed complaints with the BBB and California DCA for investigation. Order #: BBY01‑807088373487
• KT

  King Tes

  Dec 8, 2025
  5.0
  I had an outstanding experience at Best Buy thanks to Deron, who helped me purchase my Meta glasses. He was knowledgeable, and genuinely focused on making sure I got exactly what I needed not just making a sale. Deron took the time to thoroughly explain the differences between the Meta glasses models, breaking down the features, lens options, and real-world use in a way that was easy to understand. Instead of rushing the process, he asked me thoughtful questions about how I planned to use the glasses, my lifestyle, and what features mattered most to me. That really showed me he cared about finding the right fit for my needs. His patience, product knowledge, and customer first approach made the entire buying experience smooth and stress free. I walked out feeling confident in my purchase If you’re in the market for Meta glasses or anything tech related ask for Deron. You won’t be disappointed.

Frequently Asked Questions About Best Buy