Verizon

4.6
286 reviews
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Business Details

181 Boatyard Dr, Fort Bragg, CA
95437, United States
(707) 409-3180
https://www.victra.com
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Fort Bragg, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
181 Boatyard Dr, Fort Bragg, CA
95437, United States

Hours

Reviews

4.6
280 reviews
5 stars
236
4 stars
18
3 stars
6
2 stars
3
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, helpful, and professional, particularly highlighting employees like Logan, Henry, and Jose.

Positive Experiences

Numerous reviews reflected excellent experiences with phone upgrades and purchases, with customers feeling well-supported throughout the process.

Mixed Feedback on Management

While many employees received high praise, some reviews criticized management and the handling of specific issues, suggesting inconsistency in service quality.

Store Environment

Customers noted the store's busy atmosphere but appreciated the staff's ability to manage multiple customers effectively.

Product Knowledge

Staff were frequently described as knowledgeable about products and services, helping customers make informed decisions.
  • JC
    Jerry Childs
    Oct 30, 2025
    5.0
    Fantastic experience today dealing with a tough issue. The staffer was intelligent, helpful and professional. I wish I had gotten his name Recommend.
  • TL
    Troy Larsen
    Sep 1, 2025
    5.0
    Great service from Lynn
  • DG
    David Gillett
    Jul 1, 2025
    5.0
    We were lucky to have Lynn W. help us. She was excellent ! We traded in our old phones and bought new ones.
  • SK
    Sandra Kearney
    Jun 26, 2025
    5.0
    You have a gem in your employee, Logan C. Logan was gracious, efficient, patient and thorough. I was so impressed with his calm, polite manner with everyone in the store. He handled the line of customers with great courtesy. Making sure they were informed as to wait times and noticing a disabled customer coming in, made sure she was comfortable while waiting. Yes, this is the way it should be, but, unfortunately it is a rarity today. I interacted with the other gentleman in your employ today and he was equally gracious and helpful. A very positive and pleasant experience. Thank you. They deserve a raise!
  • MS
    Mary Ann Sapone
    Jun 20, 2025
    5.0
    I had an excellent experience. The young man who assisted me was polite, courteous and knowledgeable. He patiently answered all my questions and didn't pressure me at all. I have no complaints and will visit this store again when I need assistance.
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Frequently Asked Questions About Verizon

What products and services does Verizon in Fort Bragg offer?

Verizon in Fort Bragg offers a full range of wireless devices including phones, tablets, wearable technology, mobile broadband, accessories, and device protection. Services include new lines, upgrades, new devices, and accessories.

What are the store hours for Verizon in Fort Bragg?

The store is open Monday to Friday from 9 AM to 6 PM, Saturdays from 10 AM to 5 PM, and Sundays from 12 PM to 5 PM.