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Brand Certified

Verizon

4.6
(293 reviews)

Business Details

181 Boatyard Dr, Fort Bragg, CA
95437, United States
(707) 409-3180
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Fort Bragg, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
181 Boatyard Dr, Fort Bragg, CA
95437, United States

Hours

Reviews

4.6
293 reviews
5 stars
245
4 stars
19
3 stars
6
2 stars
3
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Logan, Henry, and Jose.

Efficiency

Many reviews highlighted the quick and efficient service provided by the staff, even during busy times.

Product Knowledge

Staff members were frequently noted for their expertise and ability to explain products and services clearly to customers.

Mixed Experiences

While most feedback was positive, there were a few negative experiences related to specific employees and issues with customer service.
  • KW
    Karen Winn
    Feb 18, 2026
    5.0
    After many attempts to reset an old phone for trade in through Verizon’s online chat and even over the phone, we finally found help at this store! Logan and Jose could not have been more helpful, professional or friendlier. Within minutes, Logan had figured out what needed to be done and walked us through it. We could finally send our old phones back for the trade-in value. I was beyond frustrated with the other Verizon “customer service” offerings, which is something new for me; in the past, Verizon had been easy to work with and to get help from. I’m very sad and concerned that they have changed everything so much. The local stores cannot even be reached by phone any longer. And the online and over-the-phone “help” is far from helpful; it’s completely frustrating! Thank you again to Logan and Jose for being the true help for Verizon - we appreciate you!!
  • ST
    Skip Taube
    Feb 5, 2026
    5.0
    Quick and complete and friendly service to replace phone cover. A bit pricey - like most products but with lifetime warranty!
  • CG
    Cynthia Gair
    Feb 3, 2026
    5.0
    Lynn & Jose were great - they solved the problem that online Verizon couldn't solve. They got be back up & running. I just wish I'd bought my new phone from them!
  • CM
    CHERYL Meissner
    Feb 3, 2026
    5.0
    So helpful!!! So much better than trying to buy a new phone online or on phone with Verizon. Great to hold actual phones to compare different versions and had real customer service that helped me get the features I wanted at the best price
  • LG
    Lisa G
    Jan 8, 2026
    5.0
    Logan was fast and professional

Frequently Asked Questions About Verizon

What products and services does Verizon in Fort Bragg offer?

Verizon in Fort Bragg offers a full range of wireless devices including phones, tablets, wearable technology, mobile broadband, accessories, and device protection. Services include new lines, upgrades, new devices, and accessories.

What are the store hours for Verizon in Fort Bragg?

The store is open Monday to Friday from 9 AM to 6 PM, Saturdays from 10 AM to 5 PM, and Sundays from 12 PM to 5 PM.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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