Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Fontana, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
277 reviews
5 stars
234
4 stars
8
3 stars
7
2 stars3
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Andrew, Miguel, and Jessie.
Store Efficiency
Several reviews noted long wait times and insufficient staffing, leading to frustration among customers.
Billing Issues
Multiple customers reported discrepancies in billing and promotional offers, leading to dissatisfaction with the pricing and service transparency.
Positive Experiences
Despite some negative feedback, many customers shared positive experiences, highlighting the professionalism and assistance provided by staff.
- PRparamjeet rana5 days ago5.0Thank you to Andrew, he is very knowledgeable and precise. Recommend this store strongly!
- JGJaime GottJan 5, 20265.0Armando went above and beyond helping us find the right plan, upgrades and discounts! We will return to this Verizon store for the amazing service again!
- AFalejandra floresDec 31, 20255.0Andrew was our representative, he helped us out with our switch over. He was very patient and sweet, even though we were a little complicated. He ran everything with us, gave us advice that was beneficial to us and was overall just a very great help 🫶🏼
- JMJoana MurilloDec 23, 20255.0Andrew was informative and has great customer service skills.. Store was well kept order placement was fast for delivery
- BOBarbara OlivarezDec 9, 20255.0Jayy was awesome!
Frequently Asked Questions About Verizon
What products and services does Verizon - Victra in Fontana offer?
Victra in Fontana offers a full range of wireless devices including smartphones, tablets, mobile broadband, wearable technology, accessories, and device protection. They also provide services like new lines, upgrades, new devices, and accessories.
What are the store hours for Verizon - Victra in Fontana, CA?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 7:00 PM.
Can I pick up my online order in-store at Verizon - Victra Fontana?
Yes, Verizon - Victra offers in-store pickup for customers.
What payment options are accepted at Verizon - Victra in Fontana?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Verizon - Victra in Fontana offer free Wi-Fi?
Yes, the store provides free Wi-Fi for customers.
What brands are available at Verizon - Victra in Fontana?
They carry brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Casemate, Otterbox, and JLab.
What should I know about visiting Verizon - Victra near Ono Hawaiian BBQ?
Being near Ono Hawaiian BBQ, you can conveniently grab a meal before or after visiting the Verizon store for your wireless needs.
How can nearby places like Panera Bread and Starbucks enhance my visit to Verizon - Victra in Fontana?
You can enjoy coffee or a quick meal at nearby cafes like Panera Bread or Starbucks, making your visit to Verizon - Victra more enjoyable and convenient.
Are there other useful services near Verizon - Victra in Fontana for customers?
Yes, nearby places like UPS Access Point location offer shipping services, and Summit Orthodontics provides dental care, which can be convenient during your visit to the area.
What languages are supported at Verizon - Victra in Fontana?
The store supports both English and Spanish to assist a diverse range of customers.