"I had a terrible experience here, and the service was extremely slow"
AA
A Aoyama
May 23, 2025
1.0
What a scam. I purchased new Sony OLED TV from Best Buy. It started blinking 6 red lights after 2 years of use. I called the Sony recommended repair shop and, of course, get the answering machine and no return calls after leaving several messages. I then contacted the Geek Squad and relayed Sony TV purchased from Best Buy blinking 6 red lights, and to set up technician visit. I had to PREPAY $125 for technician visit. The tech showed up, turned TV on, and said "yes, it is blinking 6 red lights" (this ain't rocket science). The tech then tells me he will text message quote to install a new part plus labor, that there is no formal contract nor written warranty, cost around $490. I'm done with Best Buy and Geek Squad, and Sony. Buyer beware!
AG
Amy Good
Mar 29, 2024
1.0
Bin 2+ months with my sound bar. They haven't even updated and I have call and asked for one. Don't buy from here the protection plans a joke
What services does Geek Squad at Best Buy in Folsom offer?
Geek Squad provides tech repair, setup, and support services, including cell phone repair, computer repair, data recovery, and appliance repair. You can schedule service in-store or online.
Where is Geek Squad located in Folsom, CA?
Geek Squad is located at 2445 Iron Point Rd, Folsom, CA 95630, USA.
What are the operating hours of Geek Squad in Folsom?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
How can I contact Geek Squad at this Best Buy location?
You can call Geek Squad at Best Buy in Folsom at +1 916-817-2115.
Can I schedule Geek Squad services online?
Yes, you can schedule Geek Squad tech repair and support services online through their Best Buy store webpage.
What types of repairs does Geek Squad offer?
Geek Squad offers repairs for mobile phones, computers, televisions, and appliances, along with data recovery and computer support services.
Is there a Best Buy store near the Geek Squad location?
Yes, Geek Squad is located inside the Best Buy store at 2445 Iron Point Rd, making it convenient to shop for electronics and get tech support in one place.
What nearby stores can I visit for office supplies or printing services?
Staples is nearby, offering office equipment and printing services, which is convenient if you need supplies while getting tech services at Geek Squad.
Are there dining options close to Geek Squad in Folsom?
Yes, nearby dining options include Olive Garden Italian Restaurant, Islands Restaurant, and Pieology Pizzeria, great for grabbing a meal before or after your service appointment.
What other specialty stores are near Geek Squad that might interest customers?
Nearby specialty stores include REI for outdoor gear, America’s Best Contacts & Eyeglasses for eyewear, and Leatherby’s Family Creamery for ice cream.