Wild goose chase on iPhone repair- was told the phone had to be replaced instead of repaired and to go to Apple Store. Apple Store repaired easily but total of 4 1/2 hours of driving. Won’t use the Geek Squad in future!
TR
Tom Romaneck
May 3, 2022
1.0
Not too happy. We bought a Bose soundbar which keeps going out. We thought it was the soundbar, so replaced it. Still had trouble, so thought it was the TV and replaced that. They've been out 4 times to "fix" the problem. The problem is still there. Come to find out that they failed to actually set up the product. All they did was plug it in and program the universal remote (which doesn't actually work to turn sound on and off, only to adjust volume). Very disappointed. They are not technical experts in my opinion. They are simply installers. Not worth the $200 TotalTech price tag.
KN
Katrina Neilsen
Sep 1, 2021
5.0
Best computer repair there is.
JP
Jaclyn Parisek
May 23, 2021
1.0
Tried to call in to get details on how much they would charge me and how long the repair would take for a cracked laptop screen.
Apparently they have a phone number that doesn’t actually accept phone calls. Ridiculous. And there are no pricing details of any kind on their website. I’m not going to drive all the way there just to find out this information. Will be taking my business elsewhere.
What services does Geek Squad at Best Buy in Folsom offer?
Geek Squad provides tech repair, setup, and support services, including cell phone repair, computer repair, data recovery, and appliance repair. You can schedule service in-store or online.
Where is Geek Squad located in Folsom, CA?
Geek Squad is located at 2445 Iron Point Rd, Folsom, CA 95630, USA.
What are the operating hours of Geek Squad in Folsom?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
How can I contact Geek Squad at this Best Buy location?
You can call Geek Squad at Best Buy in Folsom at +1 916-817-2115.
Can I schedule Geek Squad services online?
Yes, you can schedule Geek Squad tech repair and support services online through their Best Buy store webpage.
What types of repairs does Geek Squad offer?
Geek Squad offers repairs for mobile phones, computers, televisions, and appliances, along with data recovery and computer support services.
Is there a Best Buy store near the Geek Squad location?
Yes, Geek Squad is located inside the Best Buy store at 2445 Iron Point Rd, making it convenient to shop for electronics and get tech support in one place.
What nearby stores can I visit for office supplies or printing services?
Staples is nearby, offering office equipment and printing services, which is convenient if you need supplies while getting tech services at Geek Squad.
Are there dining options close to Geek Squad in Folsom?
Yes, nearby dining options include Olive Garden Italian Restaurant, Islands Restaurant, and Pieology Pizzeria, great for grabbing a meal before or after your service appointment.
What other specialty stores are near Geek Squad that might interest customers?
Nearby specialty stores include REI for outdoor gear, America’s Best Contacts & Eyeglasses for eyewear, and Leatherby’s Family Creamery for ice cream.