Best Buy

4.0
1617 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1547 Gateway Blvd, Fairfield, CA
94533, United States

Hours

Reviews

4.0
1,617 reviews
5 stars
820
4 stars
392
3 stars
188
2 stars
81
1 star
136

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their exceptional service.

Product Availability

The store is primarily an outlet with a focus on appliances and open-box items, leading to mixed reviews about the selection and availability of desired products.

Delivery Issues

Numerous complaints were made regarding delivery problems, including cancellations and poor communication about delivery schedules.

Store Condition

Some customers noted cleanliness issues and a lack of organization within the store, impacting their shopping experience.

Value for Money

While some customers found great deals, others felt that the prices were not competitive compared to other retailers, especially for damaged or open-box items.
  • IL
    Ilya Lipovich
    Oct 30, 2025
    5.0
    Great value. Shame the store is closing
  • NS
    Nicole S
    Oct 19, 2025
    3.0
    Closing effective November 1, 2025.
  • JD
    Julia Deejan
    Sep 15, 2025
    5.0
    We came here for Smartphones and the girls were super helpful and we could make a very good deal here. Thank you!
  • MT
    Marcus Thomas
    Aug 23, 2025
    5.0
    Can’t remember the guys name but great customer service and was in and out
  • TM
    Topher McCarthy
    Aug 10, 2025
    5.0
    I recently had a frustrating experience with Best Buy’s online open-box descriptions — the details didn’t match what was actually in the box, and I was ready to return my purchase. However, the Fairfield Outlet location completely turned things around. From the moment I walked in, this team showed superior customer service and a genuine commitment to helping me as a customer. They not only listened to my concerns but went above and beyond to make sure I left satisfied. Their professionalism, patience, and problem-solving skills reminded me why in-person shopping still matters. A huge shout-out to Brandon — his knowledge, kindness, and follow-through were exceptional. Brandon is the kind of associate who makes a lasting impression and reinforces trust in the Best Buy brand. The young professionals at this location truly care, and they made what could have been a negative experience an amazing one. Thank you, Fairfield team — you’ve earned my loyalty.

Frequently Asked Questions About Best Buy

What products can I shop for at Best Buy in Fairfield?

You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy in Fairfield.

Does Best Buy Fairfield offer same-day pickup?

Yes, Best Buy Fairfield offers same-day pickup with their CURBSIDE_PICKUP service.