Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their exceptional service.
Product Availability
The store is primarily an outlet with a focus on appliances and open-box items, leading to mixed reviews about the selection and availability of desired products.
Delivery Issues
Numerous complaints were made regarding delivery problems, including cancellations and poor communication about delivery schedules.
Store Condition
Some customers noted cleanliness issues and a lack of organization within the store, impacting their shopping experience.
Value for Money
While some customers found great deals, others felt that the prices were not competitive compared to other retailers, especially for damaged or open-box items.
IL
Ilya Lipovich
Oct 30, 2025
5.0
Great value. Shame the store is closing
NS
Nicole S
Oct 19, 2025
3.0
Closing effective November 1, 2025.
JD
Julia Deejan
Sep 15, 2025
5.0
We came here for Smartphones and the girls were super helpful and we could make a very good deal here. Thank you!
MT
Marcus Thomas
Aug 23, 2025
5.0
Can’t remember the guys name but great customer service and was in and out
TM
Topher McCarthy
Aug 10, 2025
5.0
I recently had a frustrating experience with Best Buy’s online open-box descriptions — the details didn’t match what was actually in the box, and I was ready to return my purchase. However, the Fairfield Outlet location completely turned things around.
From the moment I walked in, this team showed superior customer service and a genuine commitment to helping me as a customer. They not only listened to my concerns but went above and beyond to make sure I left satisfied. Their professionalism, patience, and problem-solving skills reminded me why in-person shopping still matters.
A huge shout-out to Brandon — his knowledge, kindness, and follow-through were exceptional. Brandon is the kind of associate who makes a lasting impression and reinforces trust in the Best Buy brand.
The young professionals at this location truly care, and they made what could have been a negative experience an amazing one. Thank you, Fairfield team — you’ve earned my loyalty.
What products can I shop for at Best Buy in Fairfield?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy in Fairfield.
Does Best Buy Fairfield offer same-day pickup?
Yes, Best Buy Fairfield offers same-day pickup with their CURBSIDE_PICKUP service.
Is the Best Buy in Fairfield wheelchair accessible?
Yes, the Best Buy location in Fairfield has a wheelchair accessible entrance.
Does Best Buy Fairfield provide repair services?
Yes, Best Buy Fairfield offers service repair through Geek Squad support.
What payment methods are accepted at Best Buy Fairfield?
Best Buy Fairfield accepts debit cards and checks, and does not require cash only payments.
What are the operating hours of Best Buy Fairfield?
Currently, Best Buy Fairfield is closed all days of the week.
Where is Best Buy Fairfield located?
Best Buy is located at 1547 Gateway Blvd, Fairfield, CA 94533, US.
Are there any nearby cinemas to Best Buy Fairfield?
Yes, nearby cinemas include Regal Edwards Fairfield, Edwards Fairfield Stadium 16 & IMAX, and Edwards Theatres Circuit, which are great places to visit before or after your shopping trip.
What dining options are near Best Buy Fairfield?
Nearby dining options include Applebee's Grill + Bar, Pampas Brazilian Steakhouse, Great Khan's Asian Restaurant, Masala Indian Restaurant, and Hot Dog on a Stick.
Is there convenient parking near Best Buy in Fairfield?
Yes, there is a Parking Lot at Solano Town Center close to Best Buy Fairfield for your convenience.