Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Encinitas for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.3
181 reviews
5 stars
85
4 stars
18
3 stars
9
2 stars
10
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received high praise for their helpfulness and patience, others were criticized for rudeness and unprofessional behavior.
Wait Times
Many customers reported long wait times, even when the store was not busy, leading to frustration and dissatisfaction.
Staff Knowledge
There were numerous complaints about staff being unhelpful or lacking knowledge, particularly regarding phone setups and service plans.
Sales Pressure
Several reviews indicated a perception of aggressive upselling tactics, with customers feeling pressured to purchase additional services or products.
Store Management
Management received criticism for not addressing customer complaints effectively and for the overall disorganization of the store.
- ANAlan NissmanOct 31, 20254.0Good customer service.
- PSPriscila SanchezOct 16, 20255.0Good attention
- CHCatherine HancockOct 8, 20255.0Carlos is the best !! He has the greatest customer service kind caring really wants to make sure you are taken care of. He needs to be a manager of his own store. Verizon needs to give him a raise he really cares about the customers !! Thank you Carlos !!!
- AEAlec ElkinsSep 24, 20255.0Junnaelyn was very helpful and patient with us! So much so I recommend asking for her first thing. I’ve been to a billion of these types of places and this is the first time I have met someone at the store that listens, and looks out for your best interests. Thanks again for all your help.
- KBKieran BlueSep 19, 20255.0Melody was great, after going to another Verizon store that gave me a run around I was able to upgrade quickly, thanks!
Frequently Asked Questions About Verizon
What are the store hours for Verizon in Encinitas?
The Verizon store in Encinitas is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 10:00 AM to 6:00 PM.
What products does the Verizon Encinitas store offer?
They offer the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.
Can I schedule an in-store appointment at Verizon Encinitas?
Yes, you can schedule an in-store appointment either online or through the My Verizon app for a convenient shopping experience.
What delivery and pickup options does Verizon Encinitas provide?
Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas for online orders.
Does Verizon Encinitas accept different payment methods?
Yes, the store accepts checks, debit cards, mobile NFC payments, and does not require cash only payments.
What mobile plans and services are available at Verizon Encinitas?
Verizon Encinitas provides mobile plans, wireless internet plans, and voice plans tailored for personal and business use.
Which nearby places can I visit close to Verizon in Encinitas?
Nearby you can visit the Camino Village Plaza shopping center, Noodles and Company restaurant, and Starbucks coffee shop for dining and shopping before or after your visit to Verizon.
Are there fitness centers near Verizon Encinitas?
Yes, Anytime Fitness, 9Round Fitness, and G3 Physical Therapy & Wellness are nearby gyms and wellness centers you can visit.
Where can I find pet-related services near Verizon Encinitas?
You can visit Woof Gang Bakery & Grooming Camino Village for pet grooming and supplies close to the Verizon store.
Is there a locksmith service close to the Verizon store in Encinitas?
Yes, KeyMe Locksmiths is located nearby if you need professional key and locksmith services.