Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Encinitas for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.3
182 reviews
5 stars
86
4 stars
18
3 stars
9
2 stars
10
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for being rude, unprofessional, and unhelpful.
Staff Knowledge
Several customers reported a lack of knowledge among staff regarding products and services, leading to confusion and frustration during transactions.
Wait Times
Many reviews mentioned long wait times and poor management of customer flow, resulting in dissatisfaction among customers.
Sales Pressure
Customers expressed concerns about aggressive upselling tactics and feeling pressured to purchase additional services or products.
- BCBrittany CarneyDec 28, 20255.0Isaac was excellent! He helped us upgrade multiple phones while transferring lines and walking us through all the different plan options. So patient and knowledgeable! Will definitely go back because of him
- SSSteven SaldanaDec 11, 20252.0Came for what I assumed it would be an easy pick up of my order. Off the Rip nobody greets You, nowhere to check in. Finally speak with staff and very cold attitude didn’t have any knowledge on what was the reason my order wasn’t processed and to come back later. Second visit same day again no greeting or someone to inform you of a wait time. Once a staff was available same conversation of they not knowing what was the reason the order was not being processed faster or at all. The staff here does not make you feel welcome has no information whatsoever and cannot answer any questions. I’m a new customer to Verizon transferred from AT&T, and I can say this location isn’t repping what Verizon is selling.
- ANAlan NissmanOct 31, 20254.0Good customer service.
- PSPriscila SanchezOct 16, 20255.0Good attention
- CHCatherine HancockOct 8, 20255.0Carlos is the best !! He has the greatest customer service kind caring really wants to make sure you are taken care of. He needs to be a manager of his own store. Verizon needs to give him a raise he really cares about the customers !! Thank you Carlos !!!
Frequently Asked Questions About Verizon
What are the store hours for Verizon in Encinitas?
The Verizon store in Encinitas is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 10:00 AM to 6:00 PM.
What products does the Verizon Encinitas store offer?
They offer the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.
Can I schedule an in-store appointment at Verizon Encinitas?
Yes, you can schedule an in-store appointment either online or through the My Verizon app for a convenient shopping experience.
What delivery and pickup options does Verizon Encinitas provide?
Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas for online orders.
Does Verizon Encinitas accept different payment methods?
Yes, the store accepts checks, debit cards, mobile NFC payments, and does not require cash only payments.
What mobile plans and services are available at Verizon Encinitas?
Verizon Encinitas provides mobile plans, wireless internet plans, and voice plans tailored for personal and business use.
Which nearby places can I visit close to Verizon in Encinitas?
Nearby you can visit the Camino Village Plaza shopping center, Noodles and Company restaurant, and Starbucks coffee shop for dining and shopping before or after your visit to Verizon.
Are there fitness centers near Verizon Encinitas?
Yes, Anytime Fitness, 9Round Fitness, and G3 Physical Therapy & Wellness are nearby gyms and wellness centers you can visit.
Where can I find pet-related services near Verizon Encinitas?
You can visit Woof Gang Bakery & Grooming Camino Village for pet grooming and supplies close to the Verizon store.
Is there a locksmith service close to the Verizon store in Encinitas?
Yes, KeyMe Locksmiths is located nearby if you need professional key and locksmith services.