Visit our store at Encinitas for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed, with some praising individual staff members for their helpfulness, while others report rude or unprofessional behavior from employees.
Wait Times
Many customers expressed frustration over long wait times, often citing poor staffing as a contributing factor.
Sales Practices
Several reviews mention aggressive upselling tactics and confusion regarding service plans, leading to dissatisfaction with the sales process.
Staff Knowledge
There are numerous complaints about staff lacking knowledge about products and services, resulting in ineffective assistance for customers.
KK
Kahn
Jan 12, 2026
1.0
Easily the worst service I ever experienced. Was “next” in line but waited one hour while 3 staff members took a break and one staff member talked to her customer about dogs while syncing for 45 minutes. Will be switching to other provider.
BC
Brittany Carney
Dec 28, 2025
5.0
Isaac was excellent! He helped us upgrade multiple phones while transferring lines and walking us through all the different plan options. So patient and knowledgeable! Will definitely go back because of him
SS
Steven Saldana
Dec 11, 2025
2.0
Came for what I assumed it would be an easy pick up of my order. Off the Rip nobody greets You, nowhere to check in. Finally speak with staff and very cold attitude didn’t have any knowledge on what was the reason my order wasn’t processed and to come back later. Second visit same day again no greeting or someone to inform you of a wait time. Once a staff was available same conversation of they not knowing what was the reason the order was not being processed faster or at all. The staff here does not make you feel welcome has no information whatsoever and cannot answer any questions. I’m a new customer to Verizon transferred from AT&T, and I can say this location isn’t repping what Verizon is selling.
What are the store hours for Verizon in Encinitas?
The Verizon store in Encinitas is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 10:00 AM to 6:00 PM.
What products does the Verizon Encinitas store offer?
They offer the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.
Can I schedule an in-store appointment at Verizon Encinitas?
Yes, you can schedule an in-store appointment either online or through the My Verizon app for a convenient shopping experience.
What delivery and pickup options does Verizon Encinitas provide?
Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas for online orders.
Does Verizon Encinitas accept different payment methods?
Yes, the store accepts checks, debit cards, mobile NFC payments, and does not require cash only payments.
What mobile plans and services are available at Verizon Encinitas?
Verizon Encinitas provides mobile plans, wireless internet plans, and voice plans tailored for personal and business use.
Which nearby places can I visit close to Verizon in Encinitas?
Nearby you can visit the Camino Village Plaza shopping center, Noodles and Company restaurant, and Starbucks coffee shop for dining and shopping before or after your visit to Verizon.
Are there fitness centers near Verizon Encinitas?
Yes, Anytime Fitness, 9Round Fitness, and G3 Physical Therapy & Wellness are nearby gyms and wellness centers you can visit.
Where can I find pet-related services near Verizon Encinitas?
You can visit Woof Gang Bakery & Grooming Camino Village for pet grooming and supplies close to the Verizon store.
Is there a locksmith service close to the Verizon store in Encinitas?
Yes, KeyMe Locksmiths is located nearby if you need professional key and locksmith services.
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