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Brand Certified

Verizon

3.5
(266 reviews)

Business Details

(760) 642-0430

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Encinitas for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
258 N El Camino Real, Encinitas, CA
92024, United States

Hours

Reviews

3.5
266 reviews
5 stars
141
4 stars
23
3 stars
12
2 stars
16
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising individual staff members for their helpfulness, while others report rude or unprofessional behavior from employees.

Wait Times

Many customers expressed frustration over long wait times, often citing poor staffing as a contributing factor.

Sales Practices

Several reviews mention aggressive upselling tactics and confusion regarding service plans, leading to dissatisfaction with the sales process.

Staff Knowledge

There are numerous complaints about staff lacking knowledge about products and services, resulting in ineffective assistance for customers.
  • KK
    Kahn
    Jan 12, 2026
    1.0
    Easily the worst service I ever experienced. Was “next” in line but waited one hour while 3 staff members took a break and one staff member talked to her customer about dogs while syncing for 45 minutes. Will be switching to other provider.
  • BC
    Brittany Carney
    Dec 28, 2025
    5.0
    Isaac was excellent! He helped us upgrade multiple phones while transferring lines and walking us through all the different plan options. So patient and knowledgeable! Will definitely go back because of him
  • SS
    Steven Saldana
    Dec 11, 2025
    2.0
    Came for what I assumed it would be an easy pick up of my order. Off the Rip nobody greets You, nowhere to check in. Finally speak with staff and very cold attitude didn’t have any knowledge on what was the reason my order wasn’t processed and to come back later. Second visit same day again no greeting or someone to inform you of a wait time. Once a staff was available same conversation of they not knowing what was the reason the order was not being processed faster or at all. The staff here does not make you feel welcome has no information whatsoever and cannot answer any questions. I’m a new customer to Verizon transferred from AT&T, and I can say this location isn’t repping what Verizon is selling.
  • AN
    Alan Nissman
    Oct 31, 2025
    4.0
    Good customer service.
  • PS
    Priscila Sanchez
    Oct 16, 2025
    5.0
    Good attention

Frequently Asked Questions About Verizon

What are the store hours for Verizon in Encinitas?

The Verizon store in Encinitas is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 10:00 AM to 6:00 PM.

What products does the Verizon Encinitas store offer?

They offer the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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