I have had to take in my computer multiple times they couldn't fix my computer and lied about testing it. Overall they did a horrible job and almost made it worse. Very disappointed in there work DONT COME HERE!
MM
Morgan Mieras
Aug 22, 2018
1.0
I just took my laptop to be looked at by Best Buy Geek Squad. I was given one answer over and over again no matter what question I asked and was cut off repeatedly. I asked to speak to someone else because this communication was not working. The employee told me to sit down, I said no thank you, and he turned around and told me again to sit down very rudely. It was disrespectful and I was shocked that it was done in a professional environment. After multiple requests to speak with manager, I finally did. He seemed very unconcerned with the situation and said he would speak with them. I will never purchase anything from Best Buy or use Geek Squad again.
FF
Fish
Jul 18, 2018
5.0
I have visited the Encinitas location several times. Very knowledge and friendly staff.Communication was clear and service was quick! Definitely would recommend if you have issues with your tech.