Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Elk Grove, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
266 reviews
5 stars
203
4 stars
17
3 stars
6
2 stars
8
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Larry, Mahi, and Chris.
Billing Issues
Several reviews highlighted significant problems with billing, including unexpected charges and miscommunication regarding discounts and promotions.
Mixed Experiences
While some customers reported excellent service, others had negative experiences, particularly regarding long wait times and perceived dishonesty.
Store Management
Feedback indicated a need for better management and staffing, as some customers experienced delays and poor service during busy times.
- MYMaaay Yaaaj2 days ago5.0Susan is amazing! She takes her time, goes over everything, is very detailed, and knowledgeable! Go Susan!
- LJLuis Jarquin4 days ago5.0So friendly folks and professionals
- BKbanmeet kaurDec 13, 20255.0Under new management! Susan the new manager is a bliss! Very knowledgeable and helpful! Loved the experience!
- CSCanada SythongOct 17, 20255.0Excellent customer service will definitely do business again
- AUAmritpal UppalOct 7, 20251.0Very bad experience
Frequently Asked Questions About Verizon
What services does the Verizon store in Elk Grove offer?
The Verizon store in Elk Grove offers new lines, device upgrades, new devices, and accessories.
What types of products can I find at the Verizon store in Elk Grove?
You can find smartphones, tablets, wearable devices, sim cards, mobile broadband, laptops, audio accessories, cases & protection, power accessories, and home phone replacement products.
What are the store hours for the Verizon location in Elk Grove?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 7:00 PM.
Does the Verizon store offer in-store pickup for orders?
Yes, in-store pickup is available for orders at this Verizon location.
What payment methods are accepted at the Verizon store in Elk Grove?
The store accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Can I recycle electronics at the Verizon Elk Grove store?
Yes, this Verizon store offers electronics recycling services.
What languages are supported at the Verizon store in Elk Grove?
The store supports English and Spanish.
Are there nearby places to eat around the Verizon store?
Yes, nearby places to eat include Mountain Mike's Pizza, Pho Basil, Wingstop, and Baskin-Robbins, allowing you to enjoy a meal before or after your visit.
What nearby stores and services can I visit around the Verizon Elk Grove location?
Nearby you can find Goodwill Donation Xpress for recycling, Raley's supermarket for groceries, and Bel Air Village Shopping Center for retail needs.
Are there fitness and wellness centers near the Verizon store in Elk Grove?
Yes, nearby wellness spots include 24 Hour Fitness gym and Jenny Craig Weight Loss Center, as well as beauty salons like Eyebrow Threading By Preet and Nails Chateau.