Business Details
8435 Elk Grove Florin Rd, Elk Grove, CA
95624, United States
Certified by Verizon • Feb 22, 2026
(916) 689-5311
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Elk Grove, CA. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.3
274 reviews
5 stars
210
4 stars
18
3 stars
6
2 stars
8
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Larry, Mahi, and Chris.
Billing Issues
Several reviews highlighted significant problems with billing, including unexpected charges and miscommunication regarding discounts and promotions.
Mixed Experiences
While many customers reported positive experiences, there were also numerous complaints about poor service, dishonesty, and feeling scammed.
Store Management
Feedback indicated that the store may be understaffed at times, leading to longer wait times and less personalized service.
- SEScott Ericson5 days ago5.0Thank you.
- DLDebra LeeFeb 12, 20265.0The staff were very helpful with all my questions. This is my favorite Verizon location
- JJJeannine JohnsonFeb 10, 20265.0Everyone treated me so great! I got amazing service from Joel… he was fun and friendly!!!
- NFNini FloJan 20, 20265.0Susan is the best! My new favorite location!
- MYMaaay YaaajJan 10, 20265.0Susan is amazing! She takes her time, goes over everything, is very detailed, and knowledgeable! Go Susan!
Frequently Asked Questions About Verizon
What services does the Verizon store in Elk Grove offer?
The Verizon store in Elk Grove offers new lines, device upgrades, new devices, and accessories.
What types of products can I find at the Verizon store in Elk Grove?
You can find smartphones, tablets, wearable devices, sim cards, mobile broadband, laptops, audio accessories, cases & protection, power accessories, and home phone replacement products.
What are the store hours for the Verizon location in Elk Grove?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 7:00 PM.
Does the Verizon store offer in-store pickup for orders?
Yes, in-store pickup is available for orders at this Verizon location.
What payment methods are accepted at the Verizon store in Elk Grove?
The store accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Can I recycle electronics at the Verizon Elk Grove store?
Yes, this Verizon store offers electronics recycling services.
What languages are supported at the Verizon store in Elk Grove?
The store supports English and Spanish.
Are there nearby places to eat around the Verizon store?
Yes, nearby places to eat include Mountain Mike's Pizza, Pho Basil, Wingstop, and Baskin-Robbins, allowing you to enjoy a meal before or after your visit.
What nearby stores and services can I visit around the Verizon Elk Grove location?
Nearby you can find Goodwill Donation Xpress for recycling, Raley's supermarket for groceries, and Bel Air Village Shopping Center for retail needs.
Are there fitness and wellness centers near the Verizon store in Elk Grove?
Yes, nearby wellness spots include 24 Hour Fitness gym and Jenny Craig Weight Loss Center, as well as beauty salons like Eyebrow Threading By Preet and Nails Chateau.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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